I can't find anything on the support site for this and I don't feel like creating a ticket for just this - does anyone have the current (latest) end of life dates for the active versions of TeamSite? I'm specifically interested in 7.5.x.
Hi there,
Support Lifecycle details for all products can be found in the My Support site menu:
Click Products > Support Lifecycle
Sustaining Maintenance for TeamSite 7.5x is 2020
Karen OpenText
@David Smith said: I can't find anything on the support site for this and I don't feel like creating a ticket for just this - does anyone have the current (latest) end of life dates for the active versions of TeamSite? I'm specifically interested in 7.5.x.
I am pretty happy with OT's EOL policy over the HP/AUTN policy. This is much better.
Thank you, Karen - this definitely seems like a longer life expectancy than HP would have given. That's good news.
For 7.5, I see Jan 1st 2018 as EOL. Did it change now?
TeamSite 7.5 January 2015 January 1, 2018 -
I'm seeing this as well. WTH?
Let me double-check the dates on this.
...crickets...
chirp....
I am checking on this and will post as soon as I have validation
I need to know the answer to this ASAP. Please respond by the end of the week.
@David Smith said: I need to know the answer to this ASAP. Please respond by the end of the week.
Try and get Sunil or one of the product management team, they can give an answer.
FWIW, when I saw Sunil in April, he told me 7.41 and 7.5.1 were extended until 2020
I will have PM respond directly, certainly. I have not received an update from them myself, so will escalate.
My apologies. This has been escalated, awaiting response.
I have received confirmation that the dates currently show in My Support are correct. I am looking for our PM team to provide information regarding the change made.
Thanks for this update. It's really vague what the definition of Sustaining Maintenance really is. Especially when terms like "may" are used. We've kind of lost touch with our sales contact so I'll touch base with our support liaison and find out what the story is and figure out what we need to do. We may need to accelerate our search for our next WCM tool...
@David Smith said: Thanks for this update. It's really vague what the definition of Sustaining Maintenance really is. Especially when terms like "may" are used. We've kind of lost touch with our sales contact so I'll touch base with our support liaison and find out what the story is and figure out what we need to do. We may need to accelerate our search for our next WCM tool...
I know your sales guy, let me know if you need contact information.
I know him, too.
Just an update on this since we've found 3 issues so far in 7.5.0.4 with the in-browser editor, one of which is significant enough to require a patch - we are going to be pushing hard on OpenText to open up the Sustaining Date for 7.5.x back to 2020 from 1/1/18 as it is now. I was told to contact a PM named Kuldeep Misri, which I have. Unfortunately, he is currently on vacation, so I won't expect to hear back from him until after the 22nd. It is kind of ridiculous that they threw this junk in-browser editor together less than 6 months before they decide to end patch support.
