Failed to upload a .rptdesign file

cantyman

i have successfully deployed iPortal/iServer on SUSE 10. However, I am unable to upload a file. After logging in as Administrator, I selected Files & Folders, then Add file. I selected the file I wanted to upload, but got the following error message dump:

An Error Occurred

The last operation Attempt to upload a file on item /ib_other/mcanty/workspace/REPORTS/dailyreport.rptdesign was unsuccessful.
Details of this operation and possible reasons for its failure are listed below.

Click on BACK to return to the last operational page.
Operation: Attempt to upload a file
The client sub-operation was Servlet (Upload File)
The server sub-operation was IDAPI ( )
Item: /ib_other/mcanty/workspace/REPORTS/dailyreport.rptdesign
Error Code: JSRVLT_11379
Message:
Resolution:
Details:
Class: com.actuate.reportcast.servlets.FileUploadServlet
Function: processResponse(...)
Exception: org.xml.sax.SAXParseException: Content is not allowed in prolog.
at org.apache.xerces.parsers.AbstractSAXParser.parse(Unknown Source)
at com.actuate.reportcast.utils.SoapParser.parse(Unknown Source)
at com.actuate.reportcast.servlets.FileUploadResponseParser.parseSoapBlock(Unknown Source)
at com.actuate.reportcast.servlets.FileUploadResponseParser.processResponse(Unknown Source)
at com.actuate.reportcast.servlets.FileUploadServlet.doPost(Unknown Source)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:709)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
at org.apache.catalina.valves.FastCommonAccessLogValve.invoke(FastCommonAccessLogValve.java:495)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869)
at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:664)
at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527)
at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:135)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:706)
at java.lang.Thread.run(Thread.java:595)


Not sure what's causing this. I thought this was how I was to deploy reports. Thanks for your help.

pclenahan

Cantyman,

Typically we see configurations where iServer is running on Linux as the server deployment, with users and administrators accessing the server via a Windows based browser.

Having said that, I would not have expected to see the error you are experiencing and we will look into it. What browser are you using? Please include the exact version number.

In the meantime, can you try using Firefox or IE from a Windows based client and let us know how that works.

Thanks,

Paul.