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Webdesk Error with SP2

PaulW

I have just installed TSSP2 and TSTSP2 on W2k. The problem described only occurs using WebDesk.

Tasks take a long time to appear when going to the task tab. There is only a droplist, a textbox, and a filter button appearing. SHould there be some more buttons appearing? If the tasks do eventually appear (aftter about 10 mins) any jobs that have been created by "SYSTEM" have "ERROR: not found" as their job creator.

When I roll back out of the Service packs, the problem "disappears". So has anyone seen this? Are there any workarounds, so that i can use the SP2s?

THANKS.

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Comments

Adam Stoller

This is the first I've heard of this problem, and I don't recall experiencing it myself. Have you tried re-installing the SPs? (both TeamSite and TeamSite Templating - assuming you have the latter installed also)

What browser / browser version are you using?

It might have been something that went wrong during the SP installation.

If the problem persists - please contact Interwoven Support.

--fish
(Interwoven Senior Technical Consultant)

PaulW

I tried removing the SPs and reinstalling them. TS and TST. The problem still exists. But always disappears when i remove the service packs.

i am using IE5.5

Adam Stoller

As per previous suggestion - contact Interwoven Support

--fish
(Interwoven Senior Technical Consultant)

PaulW

i was just informed itis a bug with SP2. The new SP2 patch does not fix this problem. It only fixes performance when browsing workareas, not Task list.

So, waiting on a fix to come through.