Problem with Canvas

Hi,
I have problems with the Mashboard-Content. I can add some portlets dynamicly in the Quickstart-Application under MyDashboard-Tab. After selecting another tab and changing back to MyDashboard my changes are lost. I know the functionality from Version9, here is the individual configuration of each user saved and each user can define his own Dashboard-Configuration.

What do I have to do to configure to solve this problem? How can I save the users configuration ? Can anyone help ?

Thanks a lot

Lars

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bhanley

Are you logging in as a specific user or just the system Administrator? If you are using Administrator, please configure a specific Mashboard user (assign them rights on the Mashboard Resources and content) and then attempt to modify a canvas.

lgiesler

Hi Brian,

thanks for your post.

I tested this also as specific user, but there is the same problem, after leaving a dashboard-tab and go back he has everytime the standard-configuration, my changes were not saved.

Any other ideas ?

Thanks and regards,

Lars

bhanley

If you look at the navItem configuration (in the mashconfig file) you are probably hitting a tab that has a global canvas define (anything with canvasName= in the URL). These need to have canvasType=user explicitly set. This will create a user-specific copy of the canvas on the iServer and the user's changes will be saved from session to session. Setting the navItem to canvasType=global makes the canvas static and the changes are not saved session to session. 
 
Can you check this setting and see if it resolves your issue.

largiesler

I have checked and tested this.

In my mashconfig-file I changed the canvasType to "user".

But this has no effect. The configuration is not saved, every time I logged in with a specific user I get a blank dashboard.

Attached you find my mashconfig-file. I hope, this will help you. (I was testing with navitem "nav4" - 2nd tab in my file)

Thanks and Regards

Lars

bhanley

Sorry for the delay in answering. What user are you logging into the application as? If you are logging in simply as "Administrator" please create a different user. Canvas configurations cannot be saved against the "Administrator" profile on the iServer.

Let me know if this was indeed the issue.

lgiesler

Hello Brian,

yes, I tested with a similar user, not with the admin-user. This can't be the reason, my user has only "normal" rights, no admin role or so.

I don't know, what I can do also.

Thanks for your help

Lars