Unable to load class for JSP

Lianite

We have been having some problems keeping BIRT running. We keep having the following error:

HTTP ERROR 500
Problem accessing /viewer/frameset. Reason:

Unable to load class for JSP

Caused by:
org.apache.jasper.JasperException: Unable to load class for JSP
at org.apache.jasper.JspCompilationContext.load(JspCompilationContext.java:598)
at org.apache.jasper.servlet.JspServletWrapper.getServlet(JspServletWrapper.java:147)
at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:315)
at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:314)
at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:264)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
at org.eclipse.equinox.jsp.jasper.JspServlet.service(JspServlet.java:112)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
at org.eclipse.equinox.http.registry.internal.ServletManager$ServletWrapper.service(ServletManager.java:180)
at org.eclipse.equinox.http.servlet.internal.ServletRegistration.handleRequest(ServletRegistration.java:90)
at org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:111)
at org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:75)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
at org.eclipse.equinox.http.jetty.internal.HttpServerManager$InternalHttpServiceServlet.service(HttpServerManager.java:318)
at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:502)
at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:380)
at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:181)
at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:765)
at org.mortbay.jetty.servlet.Dispatcher.include(Dispatcher.java:192)
at org.eclipse.equinox.http.servlet.internal.RequestDispatcherAdaptor.include(RequestDispatcherAdaptor.java:37)
at org.eclipse.birt.report.presentation.aggregation.layout.FramesetFragment.service(FramesetFragment.java:98)
at org.eclipse.birt.report.servlet.ViewerServlet.__doGet(ViewerServlet.java:181)
at org.eclipse.birt.report.servlet.BirtSoapMessageDispatcherServlet.doGet(BirtSoapMessageDispatcherServlet.java:160)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:707)
at org.apache.axis.transport.http.AxisServletBase.service(AxisServletBase.java:327)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
at org.eclipse.birt.report.servlet.BirtSoapMessageDispatcherServlet.service(BirtSoapMessageDispatcherServlet.java:122)
at org.eclipse.equinox.http.registry.internal.ServletManager$ServletWrapper.service(ServletManager.java:180)
at org.eclipse.equinox.http.servlet.internal.ServletRegistration.handleRequest(ServletRegistration.java:90)
at org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:111)
at org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:59)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
at org.eclipse.equinox.http.jetty.internal.HttpServerManager$InternalHttpServiceServlet.service(HttpServerManager.java:318)
at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:502)
at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:380)
at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:181)
at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:765)
at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
at org.mortbay.jetty.Server.handle(Server.java:324)
at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:535)
at org.mortbay.jetty.HttpConnection$RequestHandler.headerComplete(HttpConnection.java:865)
at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:540)
at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:213)
at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:404)
at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:409)
at org.mortbay.thread.QueuedThreadPool$PoolThread.run(QueuedThreadPool.java:520)
Caused by: java.lang.ClassNotFoundException: org.apache.jsp.webcontent.birt.pages.layout.FramesetFragment_jsp
at java.net.URLClassLoader$1.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.net.URLClassLoader.findClass(Unknown Source)
at org.apache.jasper.servlet.JasperLoader.loadClass(JasperLoader.java:133)
at org.apache.jasper.servlet.JasperLoader.loadClass(JasperLoader.java:65)
at org.apache.jasper.JspCompilationContext.load(JspCompilationContext.java:596)
... 45 more

Caused by:
java.lang.ClassNotFoundException: org.apache.jsp.webcontent.birt.pages.layout.FramesetFragment_jsp
at java.net.URLClassLoader$1.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.net.URLClassLoader.findClass(Unknown Source)
at org.apache.jasper.servlet.JasperLoader.loadClass(JasperLoader.java:133)
at org.apache.jasper.servlet.JasperLoader.loadClass(JasperLoader.java:65)
at org.apache.jasper.JspCompilationContext.load(JspCompilationContext.java:596)
at org.apache.jasper.servlet.JspServletWrapper.getServlet(JspServletWrapper.java:147)
at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:315)
at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:314)
at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:264)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
at org.eclipse.equinox.jsp.jasper.JspServlet.service(JspServlet.java:112)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
at org.eclipse.equinox.http.registry.internal.ServletManager$ServletWrapper.service(ServletManager.java:180)
at org.eclipse.equinox.http.servlet.internal.ServletRegistration.handleRequest(ServletRegistration.java:90)
at org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:111)
at org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:75)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
at org.eclipse.equinox.http.jetty.internal.HttpServerManager$InternalHttpServiceServlet.service(HttpServerManager.java:318)
at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:502)
at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:380)
at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:181)
at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:765)
at org.mortbay.jetty.servlet.Dispatcher.include(Dispatcher.java:192)
at org.eclipse.equinox.http.servlet.internal.RequestDispatcherAdaptor.include(RequestDispatcherAdaptor.java:37)
at org.eclipse.birt.report.presentation.aggregation.layout.FramesetFragment.service(FramesetFragment.java:98)
at org.eclipse.birt.report.servlet.ViewerServlet.__doGet(ViewerServlet.java:181)
at org.eclipse.birt.report.servlet.BirtSoapMessageDispatcherServlet.doGet(BirtSoapMessageDispatcherServlet.java:160)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:707)
at org.apache.axis.transport.http.AxisServletBase.service(AxisServletBase.java:327)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
at org.eclipse.birt.report.servlet.BirtSoapMessageDispatcherServlet.service(BirtSoapMessageDispatcherServlet.java:122)
at org.eclipse.equinox.http.registry.internal.ServletManager$ServletWrapper.service(ServletManager.java:180)
at org.eclipse.equinox.http.servlet.internal.ServletRegistration.handleRequest(ServletRegistration.java:90)
at org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:111)
at org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:59)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
at org.eclipse.equinox.http.jetty.internal.HttpServerManager$InternalHttpServiceServlet.service(HttpServerManager.java:318)
at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:502)
at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:380)
at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:181)
at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:765)
at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
at org.mortbay.jetty.Server.handle(Server.java:324)
at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:535)
at org.mortbay.jetty.HttpConnection$RequestHandler.headerComplete(HttpConnection.java:865)
at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:540)
at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:213)
at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:404)
at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:409)
at org.mortbay.thread.QueuedThreadPool$PoolThread.run(QueuedThreadPool.java:520)

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Can anyone help me out and explain why this is happening, and how to fix this.

Thank you,

Jordan Trulen

JasonW

How did you deploy the viewer? I assume this is deployed on Jetty? Does this error happen everytime?

Jason