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case resolved?

Netzio

As part a response as good, so that the case is resolved? :blink:

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mwilliams

Hi Netzio,

Can you explain your issue further?

Netzio

<blockquote class='ipsBlockquote' data-author="'mwilliams'" data-cid="66446" data-time="1279143659" data-date="14 July 2010 - 02:40 PM">
Hi Netzio, 
 
Can you explain your issue further? </blockquote>
 
that is, when someone answers the question or problem the user and the view that the case is resolved as follows, where Clickea ... 
 
thanks

thuston

I think he means that the new site should have included a 'Resolved' icon (Like the SF Dev boards http://community.salesforce.com/t5/General-Development/bd-p/general_development green check).

The original poster can accept a Reply as the Solution and then anyone browsing can quickly see the question also has an answer.

mwilliams

Ah. There is nothing like that I don't think. There is a thread rating though, so if you feel your answer has been answered, you can rate the thread as 5 stars. I can tell the website development team that users are requesting something like this. We talked about it, but it was not one of the changes that was implemented on the recent website update.

Netzio

<blockquote class='ipsBlockquote' data-author="'mwilliams'" data-cid="66507" data-time="1279298180" data-date="16 July 2010 - 09:36 AM">
Ah. There is nothing like that I don't think. There is a thread rating though, so if you feel your answer has been answered, you can rate the thread as 5 stars. I can tell the website development team that users are requesting something like this. We talked about it, but it was not one of the changes that was implemented on the recent website update. </blockquote>
 
Ok, Thanks...