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A11 BD Pro download error

KevinStruckhoff

I've tried 5 times to download the trial version of a11 BD Pro but each time it fails. See the attached screen shot. It fails consistently around the 145-148MB file size. thanks.

Kevin

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mwilliams

Hi Kevin,

Have you tried choosing run and save both? Or have you just tried one of the two download options? Also, have you tried again since?

KevinStruckhoff

No, it failed again at 122MB.

KevinStruckhoff

good news. i switched browsers to IE and it downloaded fine.

mwilliams

Kevin,

So, it failed to download in FireFox every time? I'll pass this along and see if anyone knows what the issue might be with that.