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iPortal Skin problems

mcremer

Goodday,

Im at the moment getting my self orientated in the Actuate iServer Express and I am using the Trail version for this. While I was checking browser compatibility I came a cross what may be a bug.

In the iPortal you have on the trail version 3 skins namely Classic Skin, Tabbed Skin and Tree view Skin.

Now I have installed the newest Chorme and IE 8 and Firefox 3.6 and Opera 10. Now all Skins work fine exept the Tree View Skin in Chrome it stays blank. Now this is not really a big thing because most users use IE because its pre installed but if we come across a user that uses a diffident browser and uses Chrome he/she will have problems using the interface if we set the Default Skin to Tree View.

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Comments

jhelbling

Hello mcremer,

As mention on this page only IE and Firefox are supported ... : http://www.birt-exchange.com/be/documentation/HTML10SP1/InformationConsole/using-ip/wwhelp/wwhimpl/js/html/wwhelp.htm

You will need to go in the following menu to find the information : Introducing Actuate Information Console > About Actuate Information Console

mcremer

<blockquote class='ipsBlockquote' data-author="'jhelbling'" data-cid="69936" data-time="1288702206" data-date="02 November 2010 - 05:50 AM">
Hello mcremer, 
 
As mention on this page only IE and Firefox are supported ... : <a class='bbc_url' href='http://www.birt-exchange.com/be/documentation/HTML10SP1/InformationConsole/using-ip/wwhelp/wwhimpl/js/html/wwhelp.htm'>http://www.birt-exchange.com/be/documentation/HTML10SP1/InformationConsole/using-ip/wwhelp/wwhimpl/js/html/wwhelp.htm</a> 
 
You will need to go in the following menu to find the information : Introducing Actuate Information Console > About Actuate Information Console </blockquote>
 
Your rite I found the text: 
<blockquote class='ipsBlockquote' >Because Information Console is a browser-based application, only a web browser is needed. Internet Explorer 7.x and 8.x, Mozilla Firefox 3.0 and 3.6.9, and Safari 4 or later are the browsers supported for use with Information Console. After entering the web address of Information Console, a user logs in to receive access to files and dashboards on the Encyclopedia volume.</blockquote>
 
Weard tho Safari and Chrome are webkit guess there are some small difrences between them. I hope support for Chrome comes (opera seems to work fine).