Intermittent Error deployed under iplanet wiht load balancing

ihorowitz

We have deployed using the iplanet app server on sun solaris. Does any have experience deploying with iplanet? We also have a load balanced environment

Our report comes up with the frameset sometimes, but more often we get either:
The viewing session is not available or has expired.
or
org.eclipse.birt.report.service.api.ReportServiceException: Error happened while running the report

at org.eclipse.birt.report.service.ReportEngineService.throwDummyException(ReportEngineService.java:1096)
at org.eclipse.birt.report.service.ReportEngineService.runReport(ReportEngineService.java:1316)
at org.eclipse.birt.report.service.BirtViewerReportService.runReport(BirtViewerReportService.java:158)
at org.eclipse.birt.report.service.actionhandler.BirtRunReportActionHandler.__execute(BirtRunReportActionHandler.java:81)
at org.eclipse.birt.report.service.actionhandler.BirtGetPageActionHandler.__checkDocumentExists(BirtGetPageActionHandler.java:58)
at org.eclipse.birt.report.service.actionhandler.AbstractGetPageActionHandler.prepareParameters(AbstractGetPageActionHandler.java:119)
at org.eclipse.birt.report.service.actionhandler.AbstractGetPageActionHandler.__execute(AbstractGetPageActionHandler.java:104)
at org.eclipse.birt.report.service.actionhandler.AbstractBaseActionHandler.execute(AbstractBaseActionHandler.java:90)
at org.eclipse.birt.report.soapengine.processor.AbstractBaseDocumentProcessor.__executeAction(AbstractBaseDocumentProcessor.java:47)
at org.eclipse.birt.report.soapengine.processor.AbstractBaseComponentProcessor.executeAction(AbstractBaseComponentProcessor.java:143)
at org.eclipse.birt.report.soapengine.processor.BirtDocumentProcessor.handleGetPage(BirtDocumentProcessor.java:87)
at sun.reflect.GeneratedMethodAccessor53.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at org.eclipse.birt.report.soapengine.processor.AbstractBaseComponentProcessor.process(AbstractBaseComponentProcessor.java:112)
at org.eclipse.birt.report.soapengine.endpoint.BirtSoapBindingImpl.getUpdatedObjects(BirtSoapBindingImpl.java:66)
at sun.reflect.GeneratedMethodAccessor44.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at org.apache.axis.providers.java.RPCProvider.invokeMethod(RPCProvider.java:397)
at org.apache.axis.providers.java.RPCProvider.processMessage(RPCProvider.java:186)
at org.apache.axis.providers.java.JavaProvider.invoke(JavaProvider.java:323)
at org.apache.axis.strategies.InvocationStrategy.visit(InvocationStrategy.java:32)
at org.apache.axis.SimpleChain.doVisiting(SimpleChain.java:118)
at org.apache.axis.SimpleChain.invoke(SimpleChain.java:83)
at org.apache.axis.handlers.soap.SOAPService.invoke(SOAPService.java:454)
at org.apache.axis.server.AxisServer.invoke(AxisServer.java:281)
at org.apache.axis.transport.http.AxisServlet.doPost(AxisServlet.java:699)
at org.eclipse.birt.report.servlet.BirtSoapMessageDispatcherServlet.doPost(BirtSoapMessageDispatcherServlet.java:265)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:816)
at org.apache.axis.transport.http.AxisServletBase.service(AxisServletBase.java:327)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:917)
at org.eclipse.birt.report.servlet.BirtSoapMessageDispatcherServlet.service(BirtSoapMessageDispatcherServlet.java:122)
at org.apache.catalina.core.ApplicationFilterChain.servletService(ApplicationFilterChain.java:398)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:304)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:185)
at org.eclipse.birt.report.filter.ViewerFilter.doFilter(ViewerFilter.java:68)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:217)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:185)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:275)
at org.apache.catalina.core.StandardContextValve.invokeInternal(StandardContextValve.java:255)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:188)
at org.apache.catalina.core.StandardPipeline.doInvoke(StandardPipeline.java:586)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:556)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:187)
at org.apache.catalina.core.StandardPipeline.doInvoke(StandardPipeline.java:586)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:556)
at com.sun.webserver.connector.nsapi.NSAPIProcessor.service(NSAPIProcessor.java:160)
Caused by: org.eclipse.birt.report.engine.api.EngineException: Error happened while running the report.
at org.eclipse.birt.report.engine.api.impl.RunTask.doRun(RunTask.java:282)
at org.eclipse.birt.report.engine.api.impl.RunTask.run(RunTask.java:85)
at org.eclipse.birt.report.service.ReportEngineService.runReport(ReportEngineService.java:1307)
... 46 more
Caused by: java.lang.NoClassDefFoundError: org/w3c/tidy/Tidy
at org.eclipse.birt.report.engine.parser.HTMLTextParser.(HTMLTextParser.java:55)
at org.eclipse.birt.report.engine.parser.TextParser.parse(TextParser.java:110)
at org.eclipse.birt.report.engine.layout.pdf.util.HTML2Content.processForeignData(HTML2Content.java:437)
at org.eclipse.birt.report.engine.layout.pdf.util.HTML2Content.html2Content(HTML2Content.java:418)
at org.eclipse.birt.report.engine.nLayout.LayoutEngine.startForeign(LayoutEngine.java:664)
at org.eclipse.birt.report.engine.emitter.ContentEmitterUtil.startContent(ContentEmitterUtil.java:77)
at org.eclipse.birt.report.engine.nLayout.LayoutEngine.visitContent(LayoutEngine.java:628)
at org.eclipse.birt.report.engine.nLayout.LayoutEngine.visitContent(LayoutEngine.java:636)
at org.eclipse.birt.report.engine.nLayout.LayoutEngine.visitContent(LayoutEngine.java:636)
at org.eclipse.birt.report.engine.nLayout.LayoutEngine.visitContent(LayoutEngine.java:636)
at org.eclipse.birt.report.engine.nLayout.LayoutEngine.visitChildren(LayoutEngine.java:652)
at org.eclipse.birt.report.engine.nLayout.RegionLayoutEngine.layout(RegionLayoutEngine.java:31)
at org.eclipse.birt.report.engine.nLayout.area.impl.PageArea.layoutFooter(PageArea.java:486)
at org.eclipse.birt.report.engine.nLayout.area.impl.PageArea.initialize(PageArea.java:249)
at org.eclipse.birt.report.engine.nLayout.area.impl.RootArea.createNewPage(RootArea.java:143)
at org.eclipse.birt.report.engine.nLayout.area.impl.RootArea.initialize(RootArea.java:134)
at org.eclipse.birt.report.engine.nLayout.LayoutEngine.setContainer(LayoutEngine.java:352)
at org.eclipse.birt.report.engine.nLayout.LayoutEngine._startContainer(LayoutEngine.java:404)
at org.eclipse.birt.report.engine.nLayout.LayoutEngine.startContainer(LayoutEngine.java:340)
at org.eclipse.birt.report.engine.emitter.ContentEmitterAdapter.startPage(ContentEmitterAdapter.java:65)
at org.eclipse.birt.report.engine.emitter.ContentEmitterUtil.startContent(ContentEmitterUtil.java:47)
at org.eclipse.birt.report.engine.layout.html.buffer.PageNode.start(PageNode.java:49)
at org.eclipse.birt.report.engine.layout.html.buffer.ContainerBufferNode.start(ContainerBufferNode.java:79)
at org.eclipse.birt.report.engine.layout.html.buffer.ContainerBufferNode.start(ContainerBufferNode.java:79)
at org.eclipse.birt.report.engine.layout.html.buffer.ContainerBufferNode.start(ContainerBufferNode.java:79)
at org.eclipse.birt.report.engine.layout.html.buffer.HTMLPageBuffer.startContent(HTMLPageBuffer.java:113)
at org.eclipse.birt.report.engine.layout.html.buffer.TableBreakBuffer.startContent(TableBreakBuffer.java:287)
at org.eclipse.birt.report.engine.layout.html.HTMLLeafItemLM.start(HTMLLeafItemLM.java:67)
at org.eclipse.birt.report.engine.layout.html.HTMLAbstractLM.layout(HTMLAbstractLM.java:139)
at org.eclipse.birt.report.engine.layout.html.HTMLBlockStackingLM.layoutNodes(HTMLBlockStackingLM.java:70)
at org.eclipse.birt.report.engine.layout.html.HTMLStackingLM.layoutChildren(HTMLStackingLM.java:26)
at org.eclipse.birt.report.engine.layout.html.HTMLAbstractLM.layout(HTMLAbstractLM.java:140)
at org.eclipse.birt.report.engine.layout.html.HTMLInlineStackingLM.resumeLayout(HTMLInlineStackingLM.java:111)
at org.eclipse.birt.report.engine.layout.html.HTMLInlineStackingLM.layoutNodes(HTMLInlineStackingLM.java:160)
at org.eclipse.birt.report.engine.layout.html.HTMLStackingLM.layoutChildren(HTMLStackingLM.java:26)
at org.eclipse.birt.report.engine.layout.html.HTMLAbstractLM.layout(HTMLAbstractLM.java:140)
at org.eclipse.birt.report.engine.layout.html.HTMLBlockStackingLM.layoutNodes(HTMLBlockStackingLM.java:70)
at org.eclipse.birt.report.engine.layout.html.HTMLStackingLM.layoutChildren(HTMLStackingLM.java:26)
at org.eclipse.birt.report.engine.layout.html.HTMLTableLM.layoutChildren(HTMLTableLM.java:132)
at org.eclipse.birt.report.engine.layout.html.HTMLAbstractLM.layout(HTMLAbstractLM.java:140)
at org.eclipse.birt.report.engine.layout.html.HTMLBlockStackingLM.layoutNodes(HTMLBlockStackingLM.java:70)
at org.eclipse.birt.report.engine.layout.html.HTMLPageLM.layout(HTMLPageLM.java:90)
at org.eclipse.birt.report.engine.layout.html.HTMLReportLayoutEngine.layout(HTMLReportLayoutEngine.java:99)
at org.eclipse.birt.report.engine.presentation.ReportDocumentBuilder.build(ReportDocumentBuilder.java:249)
at org.eclipse.birt.report.engine.api.impl.RunTask.doRun(RunTask.java:260)
... 48 more

JasonW

I would assume this is an issue with the AJAX web service calls through the load balancing. Can you try using /preview instead of /frameset to see if it works?

Jason