Generating a page does not show DCR's

I recently installed 5.5.2 (sp1) on NT and when I generate a page the screen that I should be able to select the DCR does not display them. I can manually enter them in the box and it will generate the page. I also noticed that when the page gets generated the page does not go in the directory that I expect. It gets placed in the root of the workarea.

I am not sure if this is related but at the time that I generate the page I see an error in my server.log file. It is as follows: com.interwoven.api.utility.IWInternalError: unable to find user with specified user ID

Any ideas?

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MattP

Are you able to create a new Data record, editing an existing drc, preview from the dcr, or generating from the dct?

As far as the error goes, what role are you? Obviously you are able to authenticate in teamsite, correct?

Matt

Matthew Petitjean
BOC Group
Murray Hill, NJ 07974 USA

pkrug

Yes I can create a new data record, edit an existing dcr, preview and generate a page from the new dcr (saves in the root).

I am logged in as a master. I can authenticate. I have logged in and created the DCR and HTML page.

This has stumped me. I have search the forums, searched the support site and reread the book on this section.

Any other ideas?

MattP

Interesting? I tries the same procudure (5.5.2 win NT), I am brought to the root of my templatedata directoy. The only thing i can think of, is to check your templating.cfg file. The categories and directories are usually read from that cfg file.
Good luck

Matt

Matthew Petitjean
BOC Group
Murray Hill, NJ 07974 USA

pkrug

I think the whole problem lies with this error :

Snippet from servletd.log file.

WARNING: "ddui" specifies parent root_command which is deprecated, assuming "fwroot".
2003-02-06 10:43:58 - PoolTcpConnector: Starting HttpConnectionHandler on 8080
2003-02-06 10:43:58 - PoolTcpConnector: Starting Ajp12ConnectionHandler on 8007
com.interwoven.api.utility.IWInternalError: unable to find user with specified user ID
at com.interwoven.api.ui.IWUIServiceRemoterImpl.getAllFilesInDirHelper(Native Method)
at com.interwoven.api.ui.IWUIServiceRemoterImpl.getAllFilesInDir(IWUIServiceRemoterImpl.java:117)
at com.interwoven.api.ui.IWUIService.getAllFilesInDir(IWUIService.java:299)
at com.interwoven.sharedutils100.filesys.DirBean.list(DirBean.java:216)
at com.interwoven.templating.DCRBrowserDataTree.setLocation(DCRBrowserDataTree.java:448)
at framework.widgets.hierbrowser.hierbrowser._jspService(hierbrowser.java:206)
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:119)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at org.apache.tomcat.core.ServletWrapper.doService(ServletWrapper.java:405)
at org.apache.tomcat.core.Handler.service(Handler.java:287)
at org.apache.tomcat.core.ServletWrapper.service(ServletWrapper.java:372)
at org.apache.tomcat.core.ContextManager.internalService(ContextManager.java:797)
at org.apache.tomcat.core.ContextManager.service(ContextManager.java:743)
at org.apache.tomcat.service.http.HttpConnectionHandler.processConnection(HttpConnectionHandler.java:213)
at org.apache.tomcat.service.TcpWorkerThread.runIt(PoolTcpEndpoint.java:423)
at org.apache.tomcat.util.ThreadPool$ControlRunnable.run(ThreadPool.java:501)
at java.lang.Thread.run(Thread.java:484)

^Bottom of servletd.log^

Note the call to com.interwoven.api.ui.IWUIServiceRemoterImpl.getAllFilesInDirHelper. I assume that it is getting the file listing to display. It errors out and no files are displayed...

I have created a case for support.

MattP

I will be interested to hear the solution from tech support. Originally you said there was an error related to a user ID. Just out of curiosity, is your id just in the master file, or is it in all (author, editor, administrator, master)?

Although it is a lame idea, have you tried IW_RESET? or a re-boot? Maybe that is just a microsoft solution ;-).

Good luck, please post your results!

Matt

Matthew Petitjean
BOC Group
Murray Hill, NJ 07974 USA

pkrug

They replied that the error relating to the USERID was related to the problem but they can not find out any information. My ID is in all files. I have tried iwreset, a reboot.
I will post my results. I do not expect anything soon though.

pkrug

The problem was a result of my conversion. I changed machines when i converted and the SID's did not match up. I ran the command iwidmap to fix the backing store. I first exported the (-u -x) information and then updated all of the SIDS that did not map correctly. That is now working and I am on to the other problems. Thanks for the replies.