characters in html emails corrupting layout/URLs

ENV: win2k/TS552 and Solaris8/TS552

Hi,

I have 2 customers who run html email workflows: One of the customers is using the Solutions workflow and the other customer is running the older html format. The funny thing is that both html layouts and links in the emails sometimes get corrupted by the entry of an exclamation mark in the URL of jobs or the colour of tables changes as an extra ! is inserted,

has anyone seen this before? I could not easily find anything in the resources on this?

regards,

Arnout

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Comments

Jeremy

Hi Arnout,

We've seen this before, and I am pretty sure it is somewhere on the DevNet already.
The reason it is happening is because the line on the CMD is too long so an '!' gets inserted. I don't know exactly why that happens though.
The solution is to insert a few '/n' into the HTML code that is generating the email.
This should sort out your problem easily enough.

Hope that helps.

Jeremy

PS - I searched around and found the other post. It it Here

Edited by Jeremy on 07/07/03 07:43 AM (server time).