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Actuate Mobile General Exception

Esiravegna

Hi all. 
 
At the company we've a license for iServer express, 10 Service Pack 1 Fix 4 (Build 100C100416), running un a linux server. I've succesfully (I think...) deployed ActuateMobile on a Tomcat server running on the same machine. After many trials, I've succefully accesed the Actuate Mobile admin panel, only to get a document whitout a tree, with the General Exception error. 
 
I've placed the files on the tomcat server, and the resources both on the resources folder on tomcat, on iServer and on the volume resources folder. The user was properly created. This is the log I've got on ActuateMobile.log: 
 
[2011-03-10 15:41:27,670] DEBUG 7 [main] - (InitActuateMobileServlet.java:38) - iServer targeted by Actuate mobile Settings: <a class='bbc_url' href='http://reporting.media8.com:8000/'>http://reporting.media8.com:8000/</a> 
[2011-03-10 15:41:27,671] DEBUG 8 [main] - (InitActuateMobileServlet.java:40) - Checking temp path: /tmp/actuatemobile/ 
[2011-03-11 14:54:15,006] DEBUG 0 [main] - (InitActuateMobileServlet.java:37) - Loaded ActuateMobileSettings from /home/apache/webapps/ActuateMobile/WEB-INF/ActuateMobileSettings.properties
 
but It seems something went wrong with the report inside iServer, as I got this /opt/AcServer/log/hsrver19.20989.Vainilla.2011Mar04_1 log: 
 
[Thread-32, RequestID-media8server--2011-03-11 15:29:05--221] Mar 11, 2011 3:29:05 PM com.actuate.mobile.events.ContentTreeAdapter BuildTree 
WARNING: Exception 
java.lang.Exception: Failed to build the IDAPI controller 
at com.actuate.mobile.SubscriptionManager.<init>(SubscriptionManager.java:80) 
at com.actuate.mobile.events.ContentTreeAdapter.BuildTree(ContentTreeAdapter.java:49) 
at com.actuate.mobile.events.ContentTreeAdapter.onCreate(ContentTreeAdapter.java:33) 
at org.eclipse.birt.report.engine.script.internal.TextItemScriptExecutor.handleOnCreate(TextItemScriptExecutor.java:73) 
at org.eclipse.birt.report.engine.script.internal.OnCreateScriptVisitor.visitTextItem(OnCreateScriptVisitor.java:198) 
at org.eclipse.birt.report.engine.ir.TextItemDesign.accept(TextItemDesign.java:139) 
at org.eclipse.birt.report.engine.script.internal.OnCreateScriptVisitor.onCreate(OnCreateScriptVisitor.java:74) 
at org.eclipse.birt.report.engine.executor.ReportItemExecutor.handleOnCreate(ReportItemExecutor.java:844) 
at org.eclipse.birt.report.engine.executor.TextItemExecutor.executeHtmlText(TextItemExecutor.java:138) 
at org.eclipse.birt.report.engine.executor.TextItemExecutor.execute(TextItemExecutor.java:69) 
at org.eclipse.birt.report.engine.internal.executor.wrap.WrappedReportItemExecutor.execute(WrappedReportItemExecutor.java:45) 
at org.eclipse.birt.report.engine.internal.executor.emitter.ReportItemEmitterExecutor.execute(ReportItemEmitterExecutor.java:45) 
at org.eclipse.birt.report.engine.internal.executor.dup.SuppressDuplicateItemExecutor.execute(SuppressDuplicateItemExecutor.java:42) 
at org.eclipse.birt.report.engine.layout.html.HTMLBlockStackingLM.layoutNodes(HTMLBlockStackingLM.java:63) 
at org.eclipse.birt.report.engine.layout.html.HTMLStackingLM.layoutChildren(HTMLStackingLM.java:27) 
at org.eclipse.birt.report.engine.layout.html.HTMLAbstractLM.layout(HTMLAbstractLM.java:133) 
at org.eclipse.birt.report.engine.layout.html.HTMLInlineStackingLM.resumeLayout(HTMLInlineStackingLM.java:104) 
at org.eclipse.birt.report.engine.layout.html.HTMLInlineStackingLM.layoutNodes(HTMLInlineStackingLM.java:153) 
at org.eclipse.birt.report.engine.layout.html.HTMLStackingLM.layoutChildren(HTMLStackingLM.java:27) 
at org.eclipse.birt.report.engine.layout.html.HTMLAbstractLM.layout(HTMLAbstractLM.java:133) 
at org.eclipse.birt.report.engine.layout.html.HTMLBlockStackingLM.layoutNodes(HTMLBlockStackingLM.java:68) 
at org.eclipse.birt.report.engine.layout.html.HTMLStackingLM.layoutChildren(HTMLStackingLM.java:27) 
at org.eclipse.birt.report.engine.layout.html.HTMLTableLM.layoutChildren(HTMLTableLM.java:76) 
at org.eclipse.birt.report.engine.layout.html.HTMLAbstractLM.layout(HTMLAbstractLM.java:133) 
at org.eclipse.birt.report.engine.layout.html.HTMLBlockStackingLM.layoutNodes(HTMLBlockStackingLM.java:68) 
at org.eclipse.birt.report.engine.layout.html.HTMLStackingLM.layoutChildren(HTMLStackingLM.java:27) 
at org.eclipse.birt.report.engine.layout.html.HTMLAbstractLM.layout(HTMLAbstractLM.java:133) 
at org.eclipse.birt.report.engine.layout.html.HTMLInlineStackingLM.resumeLayout(HTMLInlineStackingLM.java:104) 
at org.eclipse.birt.report.engine.layout.html.HTMLInlineStackingLM.layoutNodes(HTMLInlineStackingLM.java:153) 
at org.eclipse.birt.report.engine.layout.html.HTMLStackingLM.layoutChildren(HTMLStackingLM.java:27) 
at org.eclipse.birt.report.engine.layout.html.HTMLAbstractLM.layout(HTMLAbstractLM.java:133) 
at org.eclipse.birt.report.engine.layout.html.HTMLBlockStackingLM.layoutNodes(HTMLBlockStackingLM.java:68) 
at org.eclipse.birt.report.engine.layout.html.HTMLStackingLM.layoutChildren(HTMLStackingLM.java:27) 
at org.eclipse.birt.report.engine.layout.html.HTMLTableLM.layoutChildren(HTMLTableLM.java:76) 
at org.eclipse.birt.report.engine.layout.html.HTMLAbstractLM.layout(HTMLAbstractLM.java:133) 
at org.eclipse.birt.report.engine.layout.html.HTMLBlockStackingLM.layoutNodes(HTMLBlockStackingLM.java:68) 
at org.eclipse.birt.report.engine.layout.html.HTMLPageLM.layout(HTMLPageLM.java:90) 
at org.eclipse.birt.report.engine.layout.html.HTMLReportLayoutEngine.layout(HTMLReportLayoutEngine.java:101) 
at org.eclipse.birt.report.engine.presentation.ReportDocumentBuilder.build(ReportDocumentBuilder.java:211) 
at org.eclipse.birt.report.engine.api.impl.RunTask.doRun(RunTask.java:237) 
at org.eclipse.birt.report.engine.api.impl.RunTask.run(RunTask.java:116) 
at com.actuate.reportapi.engine.birt.ReportGenerationTask.generateReport(Unknown Source) 
at com.actuate.reportapi.engine.ReportGenerationTaskBase.doTask(Unknown Source) 
at com.actuate.reportapi.engine.Task.execute(Unknown Source) 
at com.actuate.reportapi.enginemanager.ThreadPool$ControlRunnable.run(Unknown Source) 
at java.lang.Thread.run(Thread.java:619)
 
Any ideas?

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Comments

Esiravegna

So...no one?

Pity...I tought more people could get this up and running

bhanley

<blockquote class='ipsBlockquote' data-author="'Esiravegna'" data-cid="74910" data-time="1300793821" data-date="22 March 2011 - 04:37 AM">
So...no one? 
 
Pity...I tought more people could get this up and running

</blockquote>
 
 
You are not using the latest version of the mobile framework. Can you please download the package from the URL below, update your tomcat installation and re-test? 
 
<a class='bbc_url' href='http://www.birtondemand.com/downloads/ActuateMobileFramework/'>Actuate Mobile Download</a> 
 
There have been many changes in the framework, so please review the documentation carefully and refer any questions to the forum. I will watch closely to ensure anything that comes up is addressed immediately. 
 
Thanks.

Esiravegna

Thanks so much for pointing this out to me, Brian. I'll try ASAP...however, when trying to download the file it seems I got a corrupt .zip: 7zip refuses to open it, and I got an 'unexpected end of file' with WinRar. Is there any mirrors I can try to get this file?

Thanks a lot again!

bhanley

<blockquote class='ipsBlockquote' data-author="'Esiravegna'" data-cid="74969" data-time="1300883573" data-date="23 March 2011 - 05:32 AM">
Thanks so much for pointing this out to me, Brian. I'll try ASAP...however, when trying to download the file it seems I got a corrupt .zip: 7zip refuses to open it, and I got an 'unexpected end of file' with WinRar. Is there any mirrors I can try to get this file? 
 
Thanks a lot again! </blockquote>
 
My apologies, the issue with the ZIP seems to be corrected, please give it another try and let me know that you are all set.