nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Login Problems

Ramkumar

Hi All
From some workstations in the same network i am able to login into Teamsite wheras from some other workstations i am unable to login what happens is i get teamstie login page but it also respons for invalid login messages but if the username and password is correct it does not go to the browser interface page.All workstations are within the same fire wall

Find more posts tagged with

Comments

Adam Stoller

I could make lots of random guesses here - but they could be very wide from the mark.

What version of TeamSite?
What platform/OS is the TeamSite server?
What browser / browser version ?

How are you handling authentication? Is it direct through the OS, or through ActiveDirectory or LDAP, or through a PAM?

Are all the machines in the same domain?
Are all the browsers set to not cache?
Are all the machines refencing the same DNS servers?

If you have a good IT staff there, perhaps they could put some packet sniffers on to watch some of the traffic that's going through (or not going through) from the various scenarios.

--fish
(Interwoven Senior Technical Consultant)

Ramkumar

hi

Thanks for yr help.
TS Version 5.5.2,Platfor m windows NT,browser IE 5.5 ,No LDAP or PAM authentication,all machins are in the same domain,all machines are referring to the same DNS .
I am getting the login page and any error messages if login is invalid only if the login is valid i don't get the Interface page on some work stations.

pls help
thanks in advance

Edited by Ramkumar on 02/21/03 04:59 AM (server time).

Ramkumar

Hi
Following is the exception i get when i try to log into TS from non supporting workstations

OpenAPIAuthenticator.authenticate(SimpleIdentity[ username=digitech domainname=GECISV_INTERWOV rolename=admin])
com.interwoven.framework.auth.InvalidAuthenticationException: no session cookie found
at com.interwoven.teamsite.auth.Ticket.newOpenApi(Ticket.java:181)
at com.interwoven.teamsite.auth.Ticket.<init>(Ticket.java:47)
at com.interwoven.teamsite.auth.TicketAuthenticator.find(TicketAuthenticator.java:155)
at com.interwoven.framework.auth.AuthServlet.service(AuthServlet.java:91)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at org.apache.tomcat.core.ServletWrapper.doService(ServletWrapper.java:405)
at org.apache.tomcat.core.Handler.service(Handler.java:287)
at org.apache.tomcat.core.ServletWrapper.service(ServletWrapper.java:372)
at org.apache.tomcat.core.ContextManager.internalService(ContextManager.java:797)
at org.apache.tomcat.core.ContextManager.service(ContextManager.java:743)
at org.apache.tomcat.service.http.HttpConnectionHandler.processConnection(HttpConnectionHandler.java:213)
at org.apache.tomcat.service.TcpWorkerThread.runIt(PoolTcpEndpoint.java:423)
at org.apache.tomcat.util.ThreadPool$ControlRunnable.run(ThreadPool.java:501)
at java.lang.Thread.run(Thread.java:484)

I then checked the browser settings all kind of cookies are accepted.
Further to my points i found out that on PCs where TS is working fine TS Server writes a cookie "iw" in cookie files list whereas on PCs which are not working i can't find that "iw" cookie.It clearly looks like a cookie issue but the browser settings are identical to my knowledge.