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Invalid login

megamala

Hi

I am unable to login OD. The following error came.

Invalid login: username=megamala, domain=null, role=od-admin

OD 5.5.1, Sun solaris 8

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Comments

Adam Stoller

Have you carefully read through the OpenDeploy Administrator's Guide?

--fish
(Interwoven Senior Technical Consultant)

megamala

Yes I did. But I didn't find solution.

Adam Stoller

Where is the AdminServer - on Unix or Windows?
Who is set as the bootstrap administrator in IWODHOME/etc/deploy.cfg?
Have you tried logging in as the boostrap administrator?

--fish
(Interwoven Senior Technical Consultant)

megamala

Where is the AdminServer - on Unix or Windows?
Unix
Who is set as the bootstrap administrator in IWODHOME/etc/deploy.cfg?
me
Have you tried logging in as the boostrap administrator?
Yes, but same problem.

Adam Stoller

I don't have a Unix system handy to test this out on right now - so I'm just plugging away with some guesses here.

Have you tried logging in as 'root' (usually the installed default bootstrap administrator)?

--fish
(Interwoven Senior Technical Consultant)

megamala

Yes i tried as root , same error. Any how we opened the case with interwoven support.
Thanks

nagendra

Hi,

May I know what is the solution given by support team for invalid login in open deploy admin? We are facing same problem.

-nagendra

John742

You are on solaris 8 but the error gave you a domain=null? during the install of Od did you select unix or windows for the OpenAPI?

J Dagenhardt

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saumil

Hi,
We have faced same kind of issue and resolved it.
Try to get through using following support case, talking about same.
support case - 2405.

Saumil
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