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"from" address in notification emails

lfreeman

Hi,

Having trouble getting the "From" address on my report notification emails to read what I want it to.

Have entered the desired address in the "Sender e-mail address" and "Sender name" fields in the config console but to no effect. The from address still says birt@[my machine's name here].

Any advice would be appreciated.

Thanks,

Luke

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RSiegler

Luke,

What version of the iServer are you using?
Have you recycled the iServer processes since having made the modifications?

Best Regards,
Ryan Siegler

lfreeman

Hi Ryan 
 
What version of the iServer are you using? 
11 
 
Have you recycled the iServer processes since having made the modifications? 
No. How do I go about that? 
 
Thanks, 
 
Luke

RSiegler

Luke,

You would need to shut down the iServer and associated processes either by logging into the Configuration Console and clicking "Stop System", or using the Operating System commands to perform similar functions, such as:

Unix/Linux: $AC_SERVER_HOME/bin/shutdown_srvr.sh
Windows: Start --> Run --> services.mmc --> Find Actuate 11 in the list --> Click to Highlight --> Click Stop button

lfreeman

Terrific. Thanks Ryan!