can't load birt-viewer,frameset was not recognized

rahmanmj

Hi all,
i'm a beginner in birt report..

during my development and deployment on ourself server,everything was ok..
but when we try to deploy it on hosting server (3rd party server),problem happened..

i can browse birt-viewer homepage (see attach file)..
but when i click on view example..404 error appear (refer attach file).
my hosting server seems not recognize the frameset path.

our hosting server run on Apache Tomcat/5.5.35,i'm using birt runtime 3.7.

any clue to resolve it?..thanks in advanced