Export to PDF uses incorrect font

Hello everyone,

I'm using BIRT 3.7.1 with MAXIMO 7.5.0.3.

My custom report uses the font Arial Narrow and renders fine in MAXIMO in HTML format in the BIRT Viewer. However, when I try to export the report to PDF format, the text in Arial Narrow is converted to Times Roman font instead. How can I add support for the Arial Narrow font to the PDF emitter? I've already installed the font on the application server. Am I supposed to put the *.ttf files somewhere else in addition, make changes to some sort of configuration file, or restart the application server?

Any help would be appreciated!

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wwilliams

Try stopping and starting MXServer via the console.

Ajay K

Hi, We are facing issue...
 
May I know the solution for this?

NEWUSER01

We faced this issue. The reports were developed with standard windows Calibri font and rendered perfectly on HTML output. When these reports were exported to PDF always gave output in Time New Roman.
The issue here was, we had migrated our Maximo application from Windows based OS to Linux OS and it did not support the Calibri font and so when the reports were converted to PDF they were defaulted to Times New Roman.
The fix for this is to install the correct font to Linux environment which are compatible on that OS, in our case, the Calibri font does not exist on Linux so we had to convert the report fonts to closest font available in Linux which was Calibri equivalent.
Hope this helps