Actuate Error

When i run the start_srvr.sh command to start actuate i am receiving below error message in log file (encycsrvr6.1434.2013APR25_04_29_17_PST.1.log). The actuate version is 6.
Can anyone please help on this.? Let me know if you need to see any log/files. Thnx

**********************************
Caught exception fromAcOpSrvrMgr::AssignAsyncJob
opSrvrID 3544342178-700002-1441
jobID 0
Error Code: 4021
****0000000017*opSrvrMgr.cpp*03251*08000*2013APR25*04:59:35
Caught exception fromAcOpSrvrMgr::AssignAsyncJob
opSrvrID 3544342178-700002-1441
jobID 0
Error Code: 4021
****0000000017*opSrvrMgr.cpp*03251*08000*2013APR25*04:59:35
Caught exception fromAcOpSrvrMgr::AssignAsyncJob
opSrvrID 3544342178-700002-1441
jobID 0
Error Code: 4021
****0000000017*opSrvrMgr.cpp*03251*08000*2013APR25*04:59:35
Caught exception fromAcOpSrvrMgr::AssignAsyncJob
opSrvrID 3544342178-700002-1441
jobID 0
Error Code: 4021
****0000000017*opSrvrMgr.cpp*03251*08000*2013APR25*04:59:35
Caught exception fromAcOpSrvrMgr::AssignAsyncJob
opSrvrID 3544342178-700002-1441
jobID 0
Error Code: 4021
****0000000017*opSrvrMgr.cpp*03251*08000*2013APR25*04:59:35
Caught exception fromAcOpSrvrMgr::AssignAsyncJob
opSrvrID 3544342178-700002-1441
jobID 0
Error Code: 4021
****0000000017*opSrvrMgr.cpp*03251*08000*2013APR25*04:59:35
Caught exception fromAcOpSrvrMgr::AssignAsyncJob
opSrvrID 3544342178-700002-1441
jobID 0
Error Code: 4021
****0000000017*opSrvrMgr.cpp*03251*08000*2013APR25*04:59:35
Caught exception fromAcOpSrvrMgr::AssignAsyncJob
opSrvrID 3544342178-700002-1441
jobID 0
Error Code: 4021
****0000000017*opSrvrMgr.cpp*03251*08000*2013APR25*04:59:35
Caught exception fromAcOpSrvrMgr::AssignAsyncJob
opSrvrID 3544342178-700002-1441
jobID 0
Error Code: 4021
****0000000017*opSrvrMgr.cpp*03251*08000*2013APR25*04:59:35
Caught exception fromAcOpSrvrMgr::AssignAsyncJob
opSrvrID 3544342178-700002-1441
jobID 0
Error Code: 4021
****0000000017*opSrvrMgr.cpp*03251*08000*2013APR25*04:59:35
Caught exception fromAcOpSrvrMgr::AssignAsyncJob
opSrvrID 3544342178-700002-1441
jobID 0
Error Code: 4021
****0000000017*opSrvrMgr.cpp*03251*08000*2013APR25*04:59:35
Caught exception fromAcOpSrvrMgr::AssignAsyncJob
opSrvrID 3544342178-700002-1441
jobID 0
Error Code: 4021
****0000000017*opSrvrMgr.cpp*03251*08000*2013APR25*04:59:35
Caught exception fromAcOpSrvrMgr::AssignAsyncJob
opSrvrID 3544342178-700002-1441
jobID 0
Error Code: 4021
****0000000017*opSrvrMgr.cpp*03251*08000*2013APR25*04:59:35
Caught exception fromAcOpSrvrMgr::AssignAsyncJob
****0000000017*opSrvrMgr.cpp*03251*08000*2013APR25*04:59:35
Caught exception fromAcOpSrvrMgr::AssignAsyncJob
opSrvrID 3544342178-700002-1441
jobID 0
Error Code: 4021
****0000000017*opSrvrMgr.cpp*03251*08000*2013APR25*04:59:35
Caught exception fromAcOpSrvrMgr::AssignAsyncJob
opSrvrID 3544342178-700002-1441
jobID 0
Error Code: 4021
****0000000017*opSrvrMgr.cpp*03251*08000*2013APR25*04:59:35
Caught exception fromAcOpSrvrMgr::AssignAsyncJob
opSrvrID 3544342178-700002-1441
jobID 0
Error Code: 4021
****0000000017*opSrvrMgr.cpp*03251*08000*2013APR25*04:59:36
Caught exception fromAcOpSrvrMgr::AssignAsyncJob
opSrvrID 3544342178-700002-1441
jobID 0
Error Code: 4021
****0000000017*opSrvrMgr.cpp*03251*08000*2013APR25*04:59:36
Caught exception fromAcOpSrvrMgr::AssignAsyncJob
opSrvrID 3544342178-700002-1441
jobID 0
Error Code: 4021
****0000000017*opSrvrMgr.cpp*03251*08000*2013APR25*04:59:36
Caught exception fromAcOpSrvrMgr::AssignAsyncJob
opSrvrID 3544342178-700002-1441
jobID 0
Error Code: 4021
****0000000017*opSrvrMgr.cpp*03251*08000*2013APR25*04:59:36
Caught exception fromAcOpSrvrMgr::AssignAsyncJob
opSrvrID 3544342178-700002-1441
jobID 0
Error Code: 4021
****0000000017*opSrvrMgr.cpp*03251*08000*2013APR25*04:59:36
Caught exception fromAcOpSrvrMgr::AssignAsyncJob
opSrvrID 3544342178-700002-1441
jobID 0
Error Code: 4021
****0000000017*opSrvrMgr.cpp*03251*08000*2013APR25*04:59:36
Caught exception fromAcOpSrvrMgr::AssignAsyncJob
opSrvrID 3544342178-700002-1441
jobID 0
Error Code: 4021
****0000000017*opSrvrMgr.cpp*03251*08000*2013APR25*04:59:36
Caught exception fromAcOpSrvrMgr::AssignAsyncJob
opSrvrID 3544342178-700002-1441
jobID 0
Error Code: 4021
****0000000017*opSrvrMgr.cpp*03251*08000*2013APR25*04:59:36
Caught exception fromAcOpSrvrMgr::AssignAsyncJob
opSrvrID 3544342178-700002-1441
jobID 0
Error Code: 4021
****0000000017*opSrvrMgr.cpp*03251*08000*2013APR25*04:59:36
Caught exception fromAcOpSrvrMgr::AssignAsyncJob
opSrvrID 3544342178-700002-1441
jobID 0
Error Code: 4021
****0000000017*opSrvrMgr.cpp*03251*08000*2013APR25*04:59:36
Caught exception fromAcOpSrvrMgr::AssignAsyncJob
opSrvrID 3544342178-700002-1441
jobID 0
Error Code: 4021
****0000000017*opSrvrMgr.cpp*03251*08000*2013APR25*04:59:36
Caught exception fromAcOpSrvrMgr::AssignAsyncJob
****0000000017*opSrvrMgr.cpp*03251*08000*2013APR25*04:59:36
Caught exception fromAcOpSrvrMgr::AssignAsyncJob
opSrvrID 3544342178-700002-1441
jobID 0
Error Code: 4021
****0000000017*opSrvrMgr.cpp*03251*08000*2013APR25*04:59:36
Caught exception fromAcOpSrvrMgr::AssignAsyncJob
opSrvrID 3544342178-700002-1441
jobID 0
Error Code: 4021
****0000000017*opSrvrMgr.cpp*03251*08000*2013APR25*04:59:36
Caught exception fromAcOpSrvrMgr::AssignAsyncJob
opSrvrID 3544342178-700002-1441
jobID 0
Error Code: 4021
****0000000017*opSrvrMgr.cpp*03251*08000*2013APR25*04:59:36
Caught exception fromAcOpSrvrMgr::AssignAsyncJob
opSrvrID 3544342178-700002-1441
jobID 0
Error Code: 4021
****0000000017*opSrvrMgr.cpp*03251*08000*2013APR25*04:59:36
Caught exception fromAcOpSrvrMgr::AssignAsyncJob
opSrvrID 3544342178-700002-1441
jobID 0
Error Code: 4021
****0000000017*opSrvrMgr.cpp*03251*08000*2013APR25*04:59:36
Caught exception fromAcOpSrvrMgr::AssignAsyncJob
opSrvrID 3544342178-700002-1441
jobID 0
Error Code: 4021
****0000000017*opSrvrMgr.cpp*03251*08000*2013APR25*04:59:36
Caught exception fromAcOpSrvrMgr::AssignAsyncJob
opSrvrID 3544342178-700002-1441
jobID 0
Error Code: 4021
****0000000017*opSrvrMgr.cpp*03251*08000*2013APR25*04:59:36
Caught exception fromAcOpSrvrMgr::AssignAsyncJob
opSrvrID 3544342178-700002-1441
jobID 0
Error Code: 4021
****0000000017*opSrvrMgr.cpp*03251*08000*2013APR25*04:59:36
Caught exception fromAcOpSrvrMgr::AssignAsyncJob
opSrvrID 3544342178-700002-1441
jobID 0
Error Code: 4021
****0000000017*opSrvrMgr.cpp*03251*08000*2013APR25*04:59:36
Caught exception fromAcOpSrvrMgr::AssignAsyncJob
opSrvrID 3544342178-700002-1441
jobID 0
Error Code: 4021
****0000000017*opSrvrMgr.cpp*03251*08000*2013APR25*04:59:36
Caught exception fromAcOpSrvrMgr::AssignAsyncJob
opSrvrID 3544342178-700002-1441
jobID 0
Error Code: 4021
****0000000017*opSrvrMgr.cpp*03251*08000*2013APR25*04:59:36
Caught exception fromAcOpSrvrMgr::AssignAsyncJob
opSrvrID 3544342178-700002-1441
jobID 0
Error Code: 4021
****0000000017*opSrvrMgr.cpp*03251*08000*2013APR25*04:59:36
Caught exception fromAcOpSrvrMgr::AssignAsyncJob
opSrvrID 3544342178-700002-1441
jobID 0
Error Code: 4021
****0000000017*opSrvrMgr.cpp*03251*08000*2013APR25*04:59:36
Caught exception fromAcOpSrvrMgr::AssignAsyncJob
****0000000017*opSrvrMgr.cpp*03251*08000*2013APR25*04:59:36
Caught exception fromAcOpSrvrMgr::AssignAsyncJob
opSrvrID 3544342178-700002-1441
jobID 0
Error Code: 4021
****0000000017*opSrvrMgr.cpp*03251*08000*2013APR25*04:59:36
Caught exception fromAcOpSrvrMgr::AssignAsyncJob
opSrvrID 3544342178-700002-1441
jobID 0
Error Code: 4021
****0000000017*opSrvrMgr.cpp*03251*08000*2013APR25*04:59:36
Caught exception fromAcOpSrvrMgr::AssignAsyncJob
opSrvrID 3544342178-700002-1441
jobID 0
Error Code: 4021
****0000000017*opSrvrMgr.cpp*03251*08000*2013APR25*04:59:36
Caught exception fromAcOpSrvrMgr::AssignAsyncJob
opSrvrID 3544342178-700002-1441
jobID 0
Error Code: 4021
****0000000017*opSrvrMgr.cpp*03251*08000*2013APR25*04:59:36
Caught exception fromAcOpSrvrMgr::AssignAsyncJob
opSrvrID 3544342178-700002-1441
jobID 0
Error Code: 4021
****0000000017*opSrvrMgr.cpp*03251*08000*2013APR25*04:59:36
Caught exception fromAcOpSrvrMgr::AssignAsyncJob
opSrvrID 3544342178-700002-1441
jobID 0
Error Code: 4021
****0000000017*opSrvrMgr.cpp*03251*08000*2013APR25*04:59:36
Caught exception fromAcOpSrvrMgr::AssignAsyncJob
opSrvrID 3544342178-700002-1441
jobID 0
Error Code: 4021
****0000000017*opSrvrMgr.cpp*03251*08000*2013APR25*04:59:36
Caught exception fromAcOpSrvrMgr::AssignAsyncJob
opSrvrID 3544342178-700002-1441
jobID 0
Error Code: 4021
****0000000017*opSrvrMgr.cpp*03251*08000*2013APR25*04:59:37
Caught exception fromAcOpSrvrMgr::AssignAsyncJob
opSrvrID 3544342178-700002-1441
jobID 0
Error Code: 4021
****0000000017*opSrvrMgr.cpp*03251*08000*2013APR25*04:59:37
Caught exception fromAcOpSrvrMgr::AssignAsyncJob
opSrvrID 3544342178-700002-1441
jobID 0
Error Code: 4021
****0000000017*opSrvrMgr.cpp*03251*08000*2013APR25*04:59:37
Caught exception fromAcOpSrvrMgr::AssignAsyncJob
opSrvrID 3544342178-700002-1441
jobID 0
Error Code: 4021
****0000000017*opSrvrMgr.cpp*03251*08000*2013APR25*04:59:37
Caught exception fromAcOpSrvrMgr::AssignAsyncJob
opSrvrID 3544342178-700002-1441
jobID 0
Error Code: 4021
****0000000017*opSrvrMgr.cpp*03251*08000*2013APR25*04:59:37
Caught exception fromAcOpSrvrMgr::AssignAsyncJob
opSrvrID 3544342178-700002-1441
jobID 0
Error Code: 4021
****0000000017*opSrvrMgr.cpp*03251*08000*2013APR25*04:59:37
Caught exception fromAcOpSrvrMgr::AssignAsyncJob

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Comments

RSiegler

rgangrade,

If you are a current Actuate customer, it would be better to use the Actuate Customer Forums for questions like this since version 6 does not cover BIRT products and was retired in 2005.

Are jobs running at all?
Are several jobs in a pending state?

If not for this issue, it may be beneficial to run the acverify command with the following options:
-volume volume_name
-check all

Since the error is in assigning an Async job to a node, these would be good places to start.

rgangrade

<blockquote class='ipsBlockquote' data-author="'RSiegler'" data-cid="116271" data-time="1366896479" data-date="25 April 2013 - 06:27 AM">
rgangrade, 
 
If you are a current Actuate customer, it would be better to use the Actuate Customer Forums for questions like this since version 6 does not cover BIRT products and was retired in 2005. 
 
Are jobs running at all? 
Are several jobs in a pending state? 
 
If not for this issue, it may be beneficial to run the acverify command with the following options: 
-volume volume_name 
-check all 
 
Since the error is in assigning an Async job to a node, these would be good places to start. </blockquote>
 
 
Thanks for the repsonse. No there, is no job running or in pending at this moment. 
 
Can you give any example for acverify command ? How to run it? 
Regards, 
Rishi

RSiegler

Rishi, 
 
Run the binary with no arguments for a full list of the switches. 
See my previous note for two items that would be required for this process. 
 
If my volume name is "testing" the command may appear as: 
acverify -vol testing -check all 
 
<blockquote class='ipsBlockquote' data-author="'rgangrade'" data-cid="116272" data-time="1366897044" data-date="25 April 2013 - 06:37 AM">
Thanks for the repsonse. No there, is no job running or in pending at this moment. 
 
Can you give any example for acverify command ? How to run it? 
Regards, 
Rishi </blockquote>

rgangrade

RSiegler,

I checked and tried -vol -check and -repair command. It does not give any error message.

However, when i start the services using start_srvr.sh it gives me the same error message.
What is the reason ? Please suggest.

Caught exception fromAcOpSrvrMgr::AssignAsyncJob
opSrvrID 3545026180-700002-5003
jobID 0
Error Code: 4021
****0000000020*opSrvrMgr.cpp*03251*08000*2013MAY03*03:31:33
Caught exception fromAcOpSrvrMgr::AssignAsyncJob
opSrvrID 3545026180-700002-5003
jobID 0
Error Code: 4021

RSiegler

Rishi, 
 
Since the product you are using does not run BIRT reports, I do not believe that this is the best forum to be asking your questions on. 
 
My suggestion at this time would be to utilize the Actuate Support forums, as this is for a product that was retired and no longer applicable for support as of September 2002. 
 
<blockquote class='ipsBlockquote' data-author="'rgangrade'" data-cid="116445" data-time="1367581182" data-date="03 May 2013 - 04:39 AM">
RSiegler, 
 
I checked and tried -vol -check and -repair command. It does not give any error message. 
 
However, when i start the services using start_srvr.sh it gives me the same error message. 
What is the reason ? Please suggest. 
 
Caught exception fromAcOpSrvrMgr::AssignAsyncJob 
opSrvrID 3545026180-700002-5003 
jobID 0 
Error Code: 4021 
****0000000020*opSrvrMgr.cpp*03251*08000*2013MAY03*03:31:33 
Caught exception fromAcOpSrvrMgr::AssignAsyncJob 
opSrvrID 3545026180-700002-5003 
jobID 0 
Error Code: 4021 </blockquote>