CCI problem

Ken_Lo

Hi all,

I have been reading through previous threads that people are having problems using the cci interface.

My problems become bazaar... I particularly want to use servername/iw/webdesk/transitiontask?taskid=xxxx in an email where an approver can click on the link and approve without going into the web desk interface. I can get this to work if my workflow contains no files... but when I add a file to the workflow, the pop up transition task does nothing after approving or rejecting the task. I would select either to approve/reject and when I hit the button to submit, the button dissapears and the top part of the screen stays the same. I looked at the status of the task and nothing has changed.

Has anybody experienced this problem? I do have the latest SP's and patches applied to the server.

Let me know.

Thanks.

-Ken

Migrateduser

When you use the task transition, it will launch launchpad to try and upload the files attached to the wft. I believe it makes the assumption that you may have made changes to the attached files, so it wants to get the most recent version uploaded (even if you do not modify them).

So, are you able to successfully run the launchpad *applet*? (I believe the old *application* will not work with the CCI link.)

I have had similar trouble when using a non-supported JVM/platform/browser on my client machine while trying to do the transition.

What browser/jvm/platform are you using?

--
Jed Michnowicz
Interwoven Technical Consultant