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Intelligence (Analytics)
BIRT Viewer ToolKit frameset does not work
billclary
<p>I have installed the BIRT Viewer ToolKit on Windows TomCat 6.</p><p> The run command works fine, but when I try the frameset command to get the tool bar nothing loads I just get a blank page.</p><p> </p><p>This works: <a data-ipb='nomediaparse' href='/newBIRTviewertoolkit/run?__report=test.rptdesign'>
http://$ourserver$/newBIRTviewertoolkit/run?__report=test.rptdesign</a></p><p> </p><p>This
does not: <a data-ipb='nomediaparse' href='/newBIRTviewertoolkit/frameset?__report=test.rptdesign'>
http://$ourserver$/newBIRTviewertoolkit/frameset?__report=test.rptdesign</a></p><p> </p><p>Bill
Clary</p>
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Comments
aoweis
<p>I'm having the exact same issue although I literally followed all the installation steps.</p><p> </p><p>The catalina log file on Tomcat includes some errors (see attached file).</p><p> </p><p>Would appreciate any help.</p><p> </p><p>Thanks,</p>
billclary
<p>The blank screen when using frameset returns this error.</p><p> </p><div style="color:rgb(34,34,34);margin-left:24px;background-color:rgb(255,255,255);">[color=#FF0000;font-family:Consolas, 'Lucida Console', monospace;font-size:12px;]<span>Failed to load resource: the server responded with a status of 500 (Internal Server Error)[/color] </span></div><div style="color:rgb(34,34,34);margin-left:24px;background-color:rgb(255,255,255);">[color=#FF0000;font-family:Consolas, 'Lucida Console', monospace;font-size:12px;]<span>Uncaught ReferenceError: actuate is not defined[/color] </span></div>
mwilliams
<p>Can someone tell me what their environment is? Java version, OS, App server, browsers used, etc? Once I get that, I'll take a look.</p>
Virgil Dodson
<p>I can replicate this same problem with Windows 7, JDK 1.7, and Tomcat 6.0.37. The same version of BIRT Viewer Toolkit works just fine on Tomcat 7 so if you can upgrade to a newer Tomcat that could solve the issue right away. Otherwise, I am working to get my version of BVT to work with Tomcat 6 and will report my progress to the thread.</p>
billclary
<p>Ok I am using Win server 2003, JDK 1.7, and have moved from Tomcat 6 to Tomcat 7 and it now works fine.</p><p>So it looks like it was an issue with Tomcat 6.</p><p> </p><p>Thank you.</p><p> </p><p>Bill Clary</p>
krete
<p>Super thank!!!</p>
kclark@psgc-llc.com
<div>Good Morning!</div><div> </div><div>Have been working with BIRT Eclipse for about a year, but only in the developer tool. I now want to share reports using the BIRT Viewer Toolkit</div><div> </div><div>I have a Windows 2008 R2 server that I installed Tomcat 8.0.9 on. I was able to successfully reach the Welcome screen.</div><div> </div><div>I then installed the WL_TOMCAT_ActuateBIRTViewer.WAR file (no config changes that I saw needed to be changed) by shutting down Tomcat, copying the war file to the webapps directory and restarting Tomcat.</div><div> </div><div>I can successfully get to the report Toolkit Welcome page, but when I click on either of the two sample links, I get a java.lang.NullPointerException</div><div> </div><div>In the Catalina log, there are two lines:</div><div>01-Jul-2014 08:04:25.894 WARNING [http-nio-8080-exec-6] com.actuate.iportal.VolumeProfileManager.setupProfile Exception: filePath=null message:null</div><div>01-Jul-2014 08:04:25.894 WARNING [http-nio-8080-exec-6] com.actuate.iportal.VolumeProfileManager.<init> default volume profile is not set in null</div><div> </div><div>Is there any other information that you need to help?</div><div> </div><div>I am looking into the javascript API. I am not finding any specific place it tells me to install, but I ma not sure it actually is installed.</div><div> </div><div>Thanks,</div><div>Keith</div>
Clement Wong
<blockquote class="ipsBlockquote" data-author="kclark@psgc-llc.com" data-cid="129066" data-time="1404220441">
<div>
<p> </p>
<div>Good Morning!</div>
<div> </div>
<div>Have been working with BIRT Eclipse for about a year, but only in the developer tool. I now want to share reports using the BIRT Viewer Toolkit</div>
<div> </div>
<div>I have a Windows 2008 R2 server that I installed Tomcat 8.0.9 on. I was able to successfully reach the Welcome screen.</div>
<div> </div>
<p>,,,</p>
<p> </p>
<div>Thanks,</div>
<div>Keith</div>
<p> </p>
</div>
</blockquote>
<p> </p>
<p>Keith,</p>
<p> </p>
<p>Please try using the latest version of Tomat 7 instead of Tomcat 8.</p>
<p> </p>
<p>There might be a conflict with the first released stable version of Tomcat 8, and we will need to take a look at replicating this setup and seeing if there is an issue.</p>
