java.lang.IllegalStateException: The viewing session is not available or has expired

We use BIRT 2.5.1 for reporting with Remedy. I have been writing the reports for over a year now with no issues. We recently added a new Terminal Server for me to use. This terminal server is Windows 2008 and the previous terminal server was Windows 2003. When I installed BIRT 2.5.1 on the new terminal server I could open reports, but when I click on Preview, I receive this error:java.lang.IllegalStateException: The viewing session is not available or has expired The stack trace is: <div> <div> <div>java.lang.IllegalStateException: The viewing session is not available or has expired. 
at org.eclipse.birt.report.service.ReportEngineService.createRunAndRenderTask(ReportEngineService.java:994) 
at org.eclipse.birt.report.service.ReportEngineService.runAndRenderReport(ReportEngineService.java:853) 
at org.eclipse.birt.report.service.BirtViewerReportService.runAndRenderReport(BirtViewerReportService.java:973) 
at org.eclipse.birt.report.service.actionhandler.BirtGetPageAllActionHandler.__execute(BirtGetPageAllActionHandler.java:131) 
at org.eclipse.birt.report.service.actionhandler.AbstractBaseActionHandler.execute(AbstractBaseActionHandler.java:90) 
at org.eclipse.birt.report.soapengine.processor.AbstractBaseDocumentProcessor.__executeAction(AbstractBaseDocumentProcessor.java:47) 
at org.eclipse.birt.report.soapengine.processor.AbstractBaseComponentProcessor.executeAction(AbstractBaseComponentProcessor.java:143) 
at org.eclipse.birt.report.soapengine.processor.BirtDocumentProcessor.handleGetPageAll(BirtDocumentProcessor.java:183) 
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) 
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) 
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) 
at java.lang.reflect.Method.invoke(Unknown Source) 
at org.eclipse.birt.report.soapengine.processor.AbstractBaseComponentProcessor.process(AbstractBaseComponentProcessor.java:112) 
at org.eclipse.birt.report.soapengine.endpoint.BirtSoapBindingImpl.getUpdatedObjects(BirtSoapBindingImpl.java:66) 
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) 
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) 
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) 
at java.lang.reflect.Method.invoke(Unknown Source) 
at org.apache.axis.providers.java.RPCProvider.invokeMethod(RPCProvider.java:397) 
at org.apache.axis.providers.java.RPCProvider.processMessage(RPCProvider.java:186) 
at org.apache.axis.providers.java.JavaProvider.invoke(JavaProvider.java:323) 
at org.apache.axis.strategies.InvocationStrategy.visit(InvocationStrategy.java:32) 
at org.apache.axis.SimpleChain.doVisiting(SimpleChain.java:118) 
at org.apache.axis.SimpleChain.invoke(SimpleChain.java:83) 
at org.apache.axis.handlers.soap.SOAPService.invoke(SOAPService.java:454) 
at org.apache.axis.server.AxisServer.invoke(AxisServer.java:281) 
at org.apache.axis.transport.http.AxisServlet.doPost(AxisServlet.java:699) 
at org.eclipse.birt.report.servlet.BirtSoapMessageDispatcherServlet.doPost(BirtSoapMessageDispatcherServlet.java:265) 
at javax.servlet.http.HttpServlet.service(HttpServlet.java:727) 
at org.apache.axis.transport.http.AxisServletBase.service(AxisServletBase.java:327) 
at javax.servlet.http.HttpServlet.service(HttpServlet.java:820) 
at org.eclipse.birt.report.servlet.BirtSoapMessageDispatcherServlet.service(BirtSoapMessageDispatcherServlet.java:122) 
at org.eclipse.equinox.http.registry.internal.ServletManager$ServletWrapper.service(ServletManager.java:180) 
at org.eclipse.equinox.http.servlet.internal.ServletRegistration.handleRequest(ServletRegistration.java:90) 
at org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:111) 
at org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:59) 
at javax.servlet.http.HttpServlet.service(HttpServlet.java:820) 
at org.eclipse.equinox.http.jetty.internal.HttpServerManager$InternalHttpServiceServlet.service(HttpServerManager.java:318) 
at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:502) 
at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:380) 
at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:181) 
at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:765) 
at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152) 
at org.mortbay.jetty.Server.handle(Server.java:324) 
at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:535) 
at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:880) 
at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:748) 
at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:213) 
at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:404) 
at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:409) 
at org.mortbay.thread.QueuedThreadPool$PoolThread.run(QueuedThreadPool.java:520)</div> <div> </div> <div> </div> <div>I have tried using Run > View Report > As HTML and it works for reports with no parameters, but received the same error if there are parameters.</div> <div> </div> <div>I am not sure what to do to resolve this issue.</div> <div> </div> <div>Thank you,</div> <div>Shane</div> </div> </div>

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Comments

mwilliams

So, it's not just the preview tab below the design window? It's any output from the run dropdown? PDF, html, etc. as long as there's a parameter? What version of Java are you running? Is it with any parameter, no matter what? Or is this parameter doing a specific thing, like passing in connection info or something? Let me know.

la_womn

Simple report with no parameters: Preview tab and Run > In Web Viewer errors - No other Run option errors I created a new version of my simple report with no parameter and added a string parameter to it. When I attempt to preview it, it does nothing after I select OK on the parameter. When I attempt to do Run > As HTML, Run > As DOC, Run > As PDF, Run > As Postscript, Run > As PPT, Run > As XLS, it errors. I am able to use the Preview Results from the Data Set and I can see that the correct data is being selected using the parameter. I modified the report to make the parameter not required (and not displayed) and received the java error when attempted to preview. It did not error when I used Run > As HTML. The exact same report opens and previews/Runs on the 2003 Server with no issue.

mwilliams

Java version?

la_womn

Currently JDK 1.7.0_60 (64 and 32 bit)I have also tried JDK 1.7.0_55 (64 and 32 bit) and 1.5.0_22 (32 bit)

mwilliams

I've got access to a server with Windows Server 2008 on it. Let me download 2.5.1 and see if I run into the same issue.

la_womn

Michael, Were you able to test it in your Windows 2008 Server? Thanks!

mwilliams

Sorry. I just did some testing right now. I have Java 1.7.0_51 running. I have no issues running my report to any output, parameter or not. Could you recreate this happening with the sample database and attach the report so I can try it out?

la_womn

I have attached the report I created. I received the same error when attempting to preview. I reinstalled java and am also using Java 1.7.0_51. The exception stack trace is:

java.lang.IllegalStateException: The viewing session is not available or has expired.
at org.eclipse.birt.report.service.ReportEngineService.createRunAndRenderTask(ReportEngineService.java:994)
at org.eclipse.birt.report.service.ReportEngineService.runAndRenderReport(ReportEngineService.java:853)
at org.eclipse.birt.report.service.BirtViewerReportService.runAndRenderReport(BirtViewerReportService.java:973)
at org.eclipse.birt.report.service.actionhandler.BirtGetPageAllActionHandler.__execute(BirtGetPageAllActionHandler.java:131)
at org.eclipse.birt.report.service.actionhandler.AbstractBaseActionHandler.execute(AbstractBaseActionHandler.java:90)
at org.eclipse.birt.report.soapengine.processor.AbstractBaseDocumentProcessor.__executeAction(AbstractBaseDocumentProcessor.java:47)
at org.eclipse.birt.report.soapengine.processor.AbstractBaseComponentProcessor.executeAction(AbstractBaseComponentProcessor.java:143)
at org.eclipse.birt.report.soapengine.processor.BirtDocumentProcessor.handleGetPageAll(BirtDocumentProcessor.java:183)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at org.eclipse.birt.report.soapengine.processor.AbstractBaseComponentProcessor.process(AbstractBaseComponentProcessor.java:112)
at org.eclipse.birt.report.soapengine.endpoint.BirtSoapBindingImpl.getUpdatedObjects(BirtSoapBindingImpl.java:66)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at org.apache.axis.providers.java.RPCProvider.invokeMethod(RPCProvider.java:397)
at org.apache.axis.providers.java.RPCProvider.processMessage(RPCProvider.java:186)
at org.apache.axis.providers.java.JavaProvider.invoke(JavaProvider.java:323)
at org.apache.axis.strategies.InvocationStrategy.visit(InvocationStrategy.java:32)
at org.apache.axis.SimpleChain.doVisiting(SimpleChain.java:118)
at org.apache.axis.SimpleChain.invoke(SimpleChain.java:83)
at org.apache.axis.handlers.soap.SOAPService.invoke(SOAPService.java:454)
at org.apache.axis.server.AxisServer.invoke(AxisServer.java:281)
at org.apache.axis.transport.http.AxisServlet.doPost(AxisServlet.java:699)
at org.eclipse.birt.report.servlet.BirtSoapMessageDispatcherServlet.doPost(BirtSoapMessageDispatcherServlet.java:265)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
at org.apache.axis.transport.http.AxisServletBase.service(AxisServletBase.java:327)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
at org.eclipse.birt.report.servlet.BirtSoapMessageDispatcherServlet.service(BirtSoapMessageDispatcherServlet.java:122)
at org.eclipse.equinox.http.registry.internal.ServletManager$ServletWrapper.service(ServletManager.java:180)
at org.eclipse.equinox.http.servlet.internal.ServletRegistration.handleRequest(ServletRegistration.java:90)
at org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:111)
at org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:59)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
at org.eclipse.equinox.http.jetty.internal.HttpServerManager$InternalHttpServiceServlet.service(HttpServerManager.java:318)
at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:502)
at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:380)
at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:181)
at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:765)
at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
at org.mortbay.jetty.Server.handle(Server.java:324)
at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:535)
at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:880)
at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:748)
at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:213)
at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:404)
at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:409)
at org.mortbay.thread.QueuedThreadPool$PoolThread.run(QueuedThreadPool.java:520)

mwilliams

Sorry for the delay in response. I do not see the same issue running that report. Have you tried maybe setting Eclipse up to use an external browser instead? Preferences -> Report Design -> Preview -> check use external browser (I think this is the correct path).

la_womn

So, I finally stumbled upon the solution to this. I went into IE and turned off the popup blocker and that took care of my problem.