iHub believes activation code has already been used

wsobers

<p>This is a fresh install of iHub F-Type. I had to request a new activation code as the first code I received expired.</p>
<p>When entering the new code, the server indicates that it has already been used and to request a new code. A check on the site with my login shows that the code I received has not been activated yet.</p>
<p>What do I do next?</p>

aastha.verma

<p>Hi wsobers, </p>
<p> </p>
<p>May we know what the activation code is that you received in the email? </p>
<p> </p>
<p>Thank you! </p>
<p> </p>
<p><span style="color:#333333;">Regards,</span></p>
<p><strong><span style="color:#1f497d;">Aastha Verma</span></strong></p>
<p><em><span style="color:#1f497d;"><span style="font-size:10pt;">Customer Support Engineer </span></span></em><span style="color:#1f497d;"><span style="font-size:10pt;">| Actuate Corporation</span></span></p>
<p> </p>
<p><strong><span style="color:#1f497d;"><span style="font-size:10pt;">Hotline:   </span></span></strong><span style="color:#1f497d;"><span style="font-size:10pt;">(650) 645-3030</span></span></p>
<p><strong><span style="color:#1f497d;"><span style="font-size:10pt;">Office:</span></span></strong><span style="color:#1f497d;"><span style="font-size:10pt;">     (650) 645-3068</span></span></p>
<p><strong><span style="color:#1f497d;"><span style="font-size:10pt;">Email:</span></span></strong><span style="color:#1f497d;"><span style="font-size:10pt;">      <a data-ipb='nomediaparse' href='mailto:aastha.verma@actuate.com'>aastha.verma@actuate.com</a></span></span></p>
<p><span style="color:#0000FF;"><span style="font-size:10pt;">                 <u><a data-ipb='nomediaparse' href='http://www.actuate.com/'>http://www.actuate.com/</a></u></span></span></p&gt;