Error starting iHub F-Type (Windows 7)

MBK@CP · 2014-09-23T10:06:10+00:00

Hi, I am getting the Message "The page you're looking for cannot be found." at starting iHub with http://localhost:8700/iportal . Windows 7 Prof. 64bit, Firefox 32.0.2 Error log in file:…

MBK@CP

Hi,
 
I am getting the Message "The page you're looking for cannot be found." at starting iHub with <a data-ipb='nomediaparse' href='http://localhost:8700/iportal'>http://localhost:8700/iportal</a>. 
 
Windows 7 Prof. 64bit,
Firefox 32.0.2
 
Error log in file: ihubservletcontainer.10032.cp571.2014-09-23.access.log
 
2014-09-23 16:01:27 +0200||127.0.0.1||172.21.10.225||GET||404||/iportal||-||-||-||-||-||-||-||716||0
 
Services IHub3 and PostgreSQL are running. Port 8700 is listening.
 
Could you help me?
 
Thanks a lot in advance!
Kind regards,
Michael

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Comments

janderegg

Hi Michael,
Could you please upload a zip file with all the log files of your installation so we can have a look?
Thanks,
Joel

serenahe

Hi Michael,
 
Please find the server log in the directory "BIRTiHubVisualization\modules\BIRTiHub\iHub\data\server\log". Please zip the log folder and upload for our further investigation.
 
Thanks

MBK@CP

Here you can find the logs. Thanks!!

janderegg

Hi Michael,
Did you use a user member of the Administrator group when installing the product?
Did you have error messages during the installation?
Tanks,

MBK@CP

Hi Joel,
 
I installed the product with admin rights and had no error message during the installation.

janderegg

Hi Michael,
Could you perform the activation once or did you directly have the issue you described?
Thanks,

MBK@CP

Hi Joel,
 
I had the problem before I could enter the activation key.

JFreeman

<div>Hi Michael,</div>
<div> </div>
<div>Are you still experiencing this issue with viewing iPortal or has it since been resolved?</div>
<div>If it has been resolved, could you please let us know what was done to resolve the issue?</div>
<div> </div>
<div>Thanks.</div>

MBK@CP

Hi Jesse,
 
the issue hasnÂ´t been resolved yet. But instead of installing the iHub on my desktop PC, I used the VM with centOS. This works as expected...
 
Kind regards,
Michael