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Intelligence (Analytics)
Birt iHub Ftype Not loading (MISSING-LOGIN-NAME)
Chinyere
<p>I Successfully set up Birt iHub Ftype on my computer. Unfortunately, after creating reports and uploading existing reports. am unable to access the application when i tried to launch it next day. Its keeps loading forever and the this could be seen as the url :</p>
<p> </p>
<p><a data-ipb='nomediaparse' href='
http://localhost:8700/iportal/login.jsp?errorMessage=null&errorcode=ERRMSG_MISSING_LOGIN_NAME&__vp=Default Volume'>http://localhost:8700/iportal/login.jsp?errorMessage=null&errorcode=ERRMSG_MISSING_LOGIN_NAME&__vp=Default Volume</a></p>
;
<div> </div>
<div>Any solution please?</div>
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Comments
micajblock
<p>What operating system? Is it a VM?</p>
Chinyere
<p>Its windows.</p>
micajblock
<p>Has your Windows machine been in hibernate or sleep mode? Try restarting the iHub3 service.</p>
Chinyere
<p>Have done that severally. I restarted both iHub 3 service and PostgresSql for iHub 3 service .</p>
<p> </p>
<p>This happened with my first installation and the solution then was to uninstall. I lost my files in this process but i cant keep doing that because it not sustainable. </p>
pkoeck
<p>Yeah this is happening to me too. I was able to fix it once by re-installing iHub, but I really don't think that's a viable option on a regular basis. </p>
micajblock
<p>Same question. <span style="color:rgb(40,40,40);font-family:'Source Sans Pro', sans-serif;">Has your Windows machine been in hibernate or sleep mode? </span></p>
pkoeck
<p>Yes, but I rebooted, and also stopped and restarted iHub several times. In the relevant log file, I find this output repeated:</p>
<p> </p>
<div>SEVERE: Servlet.service() for servlet [action] in context with path [/iportal] threw exception [java.lang.NullPointerException] with root cause</div>
<div>java.lang.NullPointerException</div>
<div>at com.actuate.activeportal.actions.AcSsoLoginAction.execute(AcSsoLoginAction.java:70)</div>
<div>at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:431)</div>
<div>at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:236)</div>
<div>at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1196)</div>
<div>at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:414)</div>
<div>at javax.servlet.http.HttpServlet.service(HttpServlet.java:621)</div>
<div>at javax.servlet.http.HttpServlet.service(HttpServlet.java:728)</div>
<div>at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)</div>
<div>at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)</div>
<div>at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:51)</div>
<div>at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)</div>
<div>at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)</div>
<div>at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:222)</div>
<div>at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:123)</div>
<div>at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:502)</div>
<div>at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:171)</div>
<div>at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:100)</div>
<div>at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:953)</div>
<div>at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)</div>
<div>at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:408)</div>
<div>at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1041)</div>
<div>at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:603)</div>
<div>at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:312)</div>
<div>at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)</div>
<div>at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)</div>
<div>at java.lang.Thread.run(Thread.java:744)</div>
<div>[Thread 43] 2015-02-25 09:55:27 UTC-0500 com.actuate.activeportal.utils.LoginHandler.authenticate()</div>
<div>WARNING: LoginInfoRequired: Empty user name</div>
<div> </div>
<div>
</div>
<div> </div>
<div>This is generated in a loop when I access <a data-ipb='nomediaparse' href='
http://localhost:8700/iportal'>http://localhost:8700/iportal</a>in
any of my browsers, before and after clearing my caches. </div>
bjenkins
<p>Do you see the same behavior when accessing it by "<a data-ipb='nomediaparse' href='
http://hostname:8700/iportal'>http://hostname:8700/iportal"</a> and <a
data-ipb='nomediaparse' href=''>"
http://host.domain.com:8700"</a> ?</p>
;
<p> </p>
pkoeck
<p>Yes. Same behavior using my hostname.</p>
<p> </p>
<p>Edit: Looks like you removed your additional comment regarding disabling SSO, but I'm leaving my response in case there's anything relevant for you:</p>
<p> </p>
<p> </p>
<p>My SSO entry in web.xml looks like this:</p>
<p> </p>
<div><context-param></div>
<div><description>The SP ID for SAML SSO</description></div>
<div><param-name>SAMLEntityID</param-name></div>
<div><param-value/></div>
<div></context-param></div>
<div> </div>
<div>So it looks like it's disabled already.</div>
<div> </div>
<div>The pathname to get there is a little different from yours as well. It looks like this:</div>
<div> </div>
<div>BIRTiHub\BIRTiHub\iHub\web\iportal\WEB-INF</div>
<div> </div>
<div>No "modules" directory. I don't know if that's significant, but you never know. I am using the most recently provide F-Type installation. from about a month ago. Dated 1-19-2015</div>
SamBachman
<p>I am experiencing the same problem. I did not have the problem in Chrome. I did have the problem in Firefox and IE11.</p>
<p>This is on a hosted virtual sever CentOS 6.5.</p>
<p>When I reference the fixed ip address<span style="color:rgb(40,40,40);font-family:'Source Sans Pro', sans-serif;"> </span><a class="bbc_url" href="
http://developer.actuate.com/community/forum/index.php?/topic/35679-birt-ihub-ftype-not-loading-missing-login-name/"
; title="External link">"
http://###.###.###.###:8700"</a> instead
of the hostname <span>in my index.html then the Firefox did work.</span></p>
<p><span>However, IE11 still does not.</span></p>
<p><span>Any help with a solution is appreciated.</span></p>
bjenkins
<p>Hello Sam,</p>
<p> </p>
<p>1. Is the behavior identical to the original complaint? In other words, are you able to access the page when the installation of F-type completes, but unable to access it several days later?</p>
<p> </p>
<p>2. Does the CentOS instance have a GUI or do you access only through a remote connection, such as PuTTy? If it has a GUI, does the error occur on the local host when using FireFox?</p>
<p> </p>
<p>3. What do you see when entering debugging mode in IE11? Do you see JS errors on the IE page?</p>
