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Graph size ok on web, small after pdf export

vraaijmakers

Hi, I created a report using BDPro 4.4. that contains besides tables etc, 2 graphs
On the web, the graphs look exactly as designed. However when I export the content to PDF from the web, the graph sizes get reduced by almost 50%.
 
I even set a fixed size (width, height) in the properties. 
 
What could be the issue?

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Comments

mwilliams

Is the size you're setting larger than the masterpage size available in the PDF? Are you using fixed or auto layout?

vraaijmakers

Hi Michael.
 
Current graph width is set to 7in, master page width is 8.5in.
I am using a fixed layout.
 
Vincent

mwilliams

Could you maybe attach an example (using the classic models data source) that will definitely show me the issue? I'll take a look. Also, did you check the zoom on the browser and PDF viewer?

vraaijmakers

Hi Michael, unfortunately the report is too complex for creating real quick a classic model. I can tell you that only HTML5 had the issue. If I select JPG or PNG the scale looks fine.
 
I have the graphs deeply nested in a 2 row grid.
Tried to attach the image but was not allowed due to community permissions.

mwilliams

With a simple two row grid with charts inside them, you don't see the issue? I'm just trying to see if it's something that can be reproduced easily, not necessarily exactly your report complexity. The simplest possible scenario where you see the issue happen. If it only happens at your complexity, it'd be a very specific situation bug that we'd need to reproduce the situation to figure out what's happening. If it happens in a simple reproduction, it'd be good to know.

vraaijmakers

Hi Mike, is there a way I can email you the report, screenshots etc?

mwilliams

My Google email in my signature will work.