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Unable to Login into Ihub3

raghavyadavm

Hi,
 While login into the Iportal of Ihub3 with the administrator credentials i am facing the Error:19044 Login Error.
I have attached the Logs that were produced while the error is generated.
 
Thanks,
Mylagary Raghavender.

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raghavyadavm

Hi,
 While login into the Iportal of Ihub3 with the administrator credentials i am facing the Error:19044 Login Error.
I have attached the Logs that were produced while the error is generated.
 
Thanks,
Mylagary Raghavender.

JFreeman

Looking over the logs quickly, it looks like you may have processes that are not running properly.
 
Have you been able to login successfully before?
Where any changes made before this error started happening?
Do you see the ihubc and ihubd processes running?
Can you attach the rest of the log files including the ihubc and ihubd log files?

raghavyadavm

Before i tried to implement the RSSE on Ihub,then i removed it and i was also able to log into iportal.
Also i have attached the ihubc and ihubd log files

JFreeman

Looks like your iHub is having issues with the node lock on the license key:
 
<blockquote class="ipsBlockquote">
 
****0000005108*adminlicense.cpp*02253*ERROR*2015JUN09*15:02:45
<div> The iHub node is in violation of the node locked iHub license.</div>
<div> The iHub machine id does not match the machine id in the license file</div>
</blockquote>
 
After which, the ihub is stopping core processes due to the license violation.
 
You should contact licensing to make sure your license key has the correct machine id for your system.