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iServer9 - Changing Windows service account

James_Wacoal

Hi,
 
We have an issue with our Actuate Iserver 9 that when it was initially installed this was set using our Domain Administrator account. As we are upgrading the windows OS we have reinstalled on a New server ( using the same account again) but wish to change this before moving it into production.
 
My collegue advises that this cannot be done as it breaks iServer and refuses to start afterwards, can you provide process on how to change this ( to still use a Domain account rather than a local one).
 
The services using this account are :
Apache Tomcat for Actuate iPortal 9
Actuate iServer 9
 
Thanks,
 
James

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Comments

RSiegler

James,
 
This should work if you ensure that all permissions on all Actuate iServer related objects/odbc connections/etc are set to the Domain user instead of a local user.
Then change the services to run under the Domain account, and there shouldn't be an issue.
 
Are there specific errors that your colleague was talking about?