Get Page Count Failed error

matt0772

<p><span style="font-family:arial, sans-serif;"><span style="font-size:10pt;">I am experiencing the error message ‘Get page count failed’ when trying to run a report via a web browser.  The report outputs two tables and one bar chart.  </span></span></p>
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<p><span style="font-size:10pt;">From problem solving this so far, it appears to be related to the chart - as when I remove the bar chart from the .rptdesign file, and </span><span style="font-size:13.3333px;">re-upload</span><span style="font-size:10pt;"> to the UI, the issue no longer exists.</span></p>
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<p><span style="font-family:arial, sans-serif;"><span style="font-size:10pt;">Can anyone offer assistance as to what may be causing this?</span></span></p>
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<p><span style="font-family:arial, sans-serif;"><span style="font-size:10pt;">Many thanks</span></span></p>
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<p><span style="font-family:arial, sans-serif;"><span style="font-size:10pt;">Matt</span></span></p>

Clement Wong

<p>I'm not sure off hand without seeing your report design, or attempting to run it.</p>
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<p>Taking a wild guess, without additional information, you might want to double check the data binding for the chart, and check to see if the data types of the chart's data are the correct types and can be used to plot your chart.</p>
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<p>Do you have a sample report that you can send for us to look into it further?  Also, to confirm, from a previous discussion, you're still using OS BIRT 4.5.0?</p>