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Intelligence (Analytics)
BIRT not working when using IE11
kkung
<div>Hi,</div>
<div> </div>
<div>I'm using BIRT on tomcat v7.</div>
<div>My application works fine with most browsers except IE 11 (it's OK for IE10 IE9 ..) .</div>
<div>when I run the Report and submit the form, it shows continually "Precessing, please wait ".</div>
<div> </div>
<div>It seems the issue with IE11 exists since a long time (many posts exist on the web). </div>
<div>So is there a solution without using compatibility mode or manipulating registry entry ? </div>
<div>or BIRT just doesn't work with IE11 ?</div>
<div> </div>
<div>Thanks</div>
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Comments
Clement Wong
<p>Which BIRT version?</p>
kkung
<p>BIRT version is 3.7.2</p>
Clement Wong
<p>I'm running IE 11 (Internet Explorer 11.0.9600.18499) on a Windows 7 with OS BIRT 3.7.2 Desginer, and can <em>Run > View Report > In Web Viewer</em>.</p>
<p> </p>
<p>Granted I'm not using Tomcat, but it should be the same.</p>
<p> </p>
<p>Does your <strong>FramesetFragment.jsp</strong> (under <em>birt\webcontent\birt\pages\layout</em>) have the following line?</p>
<pre class="_prettyXprint">
<META HTTP-EQUIV="X-UA-Compatible" CONTENT="IE=EmulateIE7"></pre>
<p>When you view a report, and hit F12 to access IE's Developer Tools, what compatibility mode do you see? For me, I see "7" and in the drop drown I see "7 (default)".</p>
<p> </p>
<p> </p>
<p>As an experiment, I removed that one META tag line and tried to run and view a report. IE showed the Processing, please wait ... dialog, and it never went away.</p>
<p> </p>
<p>After adding that line back in, I am able to view reports.</p>
kkung
<p>I have this <span style="color:rgb(40,40,40);font-family:'Source Sans Pro', sans-serif;">META tag line in the </span><strong>FramesetFragment.jsp </strong>but it still not working.</p>
Clement Wong
<p>In Internet Explorer, when you view a report, and hit F12 to access IE's Developer Tools, what compatibility mode do you see? For me, I see "7" and in the drop drown I see "7 (default)".</p>
<p> </p>
<p>As a test, have you explicitly added your website to use the Compatibility View Settings?</p>
<p> </p>
<p> 1. In IE, click the <b>Tools</b> menu item, and choose <b>Compatibility View settings</b>.</p>
<p> 2. Under <em>Add this website</em>, you will see the domain. Click <b>Add</b>.</p>
<p> 3. Close the dialog.</p>
<p> 4. Reload the report to test.</p>