Working properly for some time all of the sudden LSCS authoring stopped indexing new records. LSCS authoring API not show the new entries.
Check Search on your TS server, if it is not running, or the indexer is not happy, LSCS/AT will not get updated.
Current error on iw.tsindex.log from search server
[25 Oct 2017 14:03:18,088] INFO com.interwoven.hunter.index.IndexServiceCFSImpl (IncrementalIndexer-0) - IncrementalIndexer-0 indexEditionBased(): Indexing all modified editions in the edition and staging database, for branch \s0144035\BETA\main\miamidade [25 Oct 2017 14:03:18,088] ERROR com.interwoven.hunter.index.IncrementalJobProcessor (IncrementalIndexer-0) - Couldn't complete indexing due to exception TeamSite Code :1 com.interwoven.hunter.common.TSException: GetPath at com.interwoven.hunter.common.Repository.getPath(Repository.java:320) at com.interwoven.hunter.common.Repository.getPath(Repository.java:290) at com.interwoven.hunter.index.IndexServiceCFSImpl.indexEditionBased(IndexServiceCFSImpl.java:402) at com.interwoven.hunter.index.IndexServiceCFSImpl.indexBranchIncrementally(IndexServiceCFSImpl.java:148) at com.interwoven.hunter.index.IncrementalJobProcessor.processNextJob(IncrementalJobProcessor.java:71) at com.interwoven.hunter.index.Indexer.run(Indexer.java:158) at java.lang.Thread.run(Thread.java:745) Caused by: com.interwoven.hopi.HopiException: Unknown Hopi error at com.interwoven.sci.sci_.GetPath(sci_.java:38187) at com.interwoven.hunter.common.Repository.getPath(Repository.java:309) ... 6 more
Teamsite search is running on another server and all three services are up an running, teamsite search, teamsite connector and connector framework.
run ./iwndxstatus branchname for the branch where the data is missing
I expect you will need to open a ticket with support, Search is a black box for most of us
while this happens, and is solved, if you have more branches that need to be indexed, you can always remove that particular branch from the indexing and continue indexing all others. check the documentation in regards of how to exclude branches from indexing.
