TaskSpace issue: No application role is assigned to the user

I am new to Taskspace.

I use Apache Tomcat application server to run Taskspace.

Here is what I did:

- Content server 6.5 installed and runs on a separate server

- Apache Tomcat runs on my PC, connecting to the docbase

- Installed TaskSpaceDARInstaller. Before installing Taskspace DAR, saw error message like "TaskSpace application is unavailable". This error has been fixed.

- try to access Taskspace from my IE 6.0 browser.

- after click "login" button, saw error:

No application role is assigned to the user

How to fix this issue?

Thanks

Find more posts tagged with

Note:

If there are Accepted Answers, those will be shown by default. You can switch to 'All Replies' by selecting the tab below.

Accepted answers

Chris_Campbell

Looks like the DAR wasn't installed correctly using Headless Composer. If it was done successfully, the user account that you installed the DAR with would have been added to the ts_designer, form_designer, queue_admin and queue_advance_processor roles.

Make that that you:

Have the Headless Composer installed, and not just the full blown version of Composer.
Have JDK 1.5 installed and that the JAVA_HOME environment system variable has been set correctly.
You've modified the install.properties file from the TaskSpaceDARInstaller.zip file to match your repository settings.
Edit the installDAR.bat file to point to the proper location of the headless composer.
You actually run the InstallDAR.bat file from the command line so it fires off the Ant build script and you can see any errors generated.

Keep in mind, that all these steps can (and should) be done from your PC and not directly at the Content Server.

All comments

Chris_Campbell

Make that that you:

Have the Headless Composer installed, and not just the full blown version of Composer.
Have JDK 1.5 installed and that the JAVA_HOME environment system variable has been set correctly.
You've modified the install.properties file from the TaskSpaceDARInstaller.zip file to match your repository settings.
Edit the installDAR.bat file to point to the proper location of the headless composer.
You actually run the InstallDAR.bat file from the command line so it fires off the Ant build script and you can see any errors generated.

Keep in mind, that all these steps can (and should) be done from your PC and not directly at the Content Server.

peijuncao

I used darinstaller.exe (located in the Composer root directory) to install TaskSpaceDARInstaller file.

The DAR installer reported installation executed successfully.

After seeing your reply, I re-checked the installation log, and found error like these:

[DEBUG] dmbasic.exe output : Failed to alter role ts_designer

[DEBUG] dmbasic.exe output : Failed to alter role form_designer

Action taken to correct the above errors:

- add the user to these roles: ts_designer, form_designer, queue_admin, and queue_advance_processor roles.

"Failed to alter role ts_designer", to me, should be categorized as [FATAL], not [DEBUG]

But anyway, my problem is fixed. Thank you very much.

ShyamPrasad

Check if the user you are trying to login with has 'ts_designer' role. This role will be assigned by default to the user with which taskspace dar was installed.