Getting INVOKEMETHOD FAILED error while VIEWING RENDITION in Webtop

Hi All,

I am Krishna Prasad. I have a PDF rendition for a Virtual document in webtop. But when I select the PDF Rendition then File > View, I get INVOKEMETHOD FAILED error message.

Please can anyone help me in indentifying the root cause and how to resolve the issue.

Thanks and Regards,

Krishna

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Francois Dauberlieu

Can you give us the full error message ?

What does it say in the logs ?

What version of Webtop ?

ambadipudi.rama

Hi,

Sorry for the delay in response. I have attached the error message that we get while viewing a PDF Rendition for a Virtual Document. We are using "5.3.0.135 SP1 02 September 2005" of Webtop.

I didnot check for any logs as I am not aware where to check for a log file.

Waitning for your reply.

Thanks and Regards,

Krishna

Francois Dauberlieu

The inmage is unreadable.

Can you get the Documentum log on your application server (location is defined in the .../documentum/config/log4j.properties

(You'd better stop you app server, delete the file, restart the server and try again so the log file isn't too big)

ambadipudi.rama

Hi,

I am reattching the error screenshot. I cannot restart the application server as it is in Production environment.

Thanks and Regards,

Krishna