Developer Track @ EMC World 2009 Session Detail for Customer Communication Management: Integrating EMC Document Sciences xPression Customer Communications with EMC Documentum
Happy to discuss the session material attached below, as well as to hear from you about: How you produce customer communications today? Is the process automated to the fullest extent possible? Is the content of your communications regulated? Is every customer communication archived, indexed, and easily retrieved in the event of an audit? Please post your thoughts below.
Technology | Session | Length | Type | Level | Date/Time |
Documentum | Customer Communication Management: Integrating EMC Document Sciences xPression Customer Communications with EMC Documentum | 60 | Lecture | Intermediate | Wed 5/20 2:45 – 3:45pm |
ABSTRACT
Together, xPression and Documentum form an unparalleled Customer Communications Management infrastructure. The purpose of this session is to provide an overview of xPression’s service-oriented architecture and then a deep dive into the details of the integration between Documentum and xPression for real-time, workflow-driven, and batch document production and archival. We will discuss all the integration points between xPression and Documentum so that you can architect a complete Customer Communications Management solution.
| SESSION TAKE-AWAYS
Communicate the value of managed customer communications as executed by a combination of the Documentum and xPression product suites. Understand how Documentum initiates and manages real-time, workflow-driven, and batch customer communications executed by xPression. Architect Customer Communication Management solutions integrating Documentum and xPression.
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SPEAKER BIO: Todd Lauinger
Todd Lauinger is Chief Architect of EMC Document Sciences. He has 20 years of experience developing large, mission-critical software systems for business and engineering organizations. Todd is also an experienced instructor, mentor, conference speaker, and published author.
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SAMPLE SESSION CONTENT
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