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System crash when calling irmStartCapturePrevention()

HKMCIAlvin

I am now using the early release of IRM SDK v4.6 (Client Integration API) to implement our IRM Client program.
After many rounds of tests, we found that:

For Document Protection and Opening a Protected Document
1. If we call login first, then the flow roughly looks like:
irmCreateSession() -> irmOpenContent() -> irmWriteContent()/ irmReadContent() -> irmStartCapturePrevention() .....
=> when calling irmStartCapturePrevention(), it will crash the program!

2. We call "irmOpenContent()" directly, the login dialog will also be prompt as the IRM session is NULL:
irmOpenContent() -> irmWriteContent()/ irmReadContent() -> irmStartCapturePrevention() .....
=> No error in this case

It is because we never see this problem while we are using the IRM SDK 4.5.1 GA version, so we believe that there is a bug in the function "irmStartCapturePrevention()".
May I know if EMC product team also aware this error and will fix it in the upcoming IRM SDK 4.6 GA version?

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Comments

jtonra

I have logged bug IRM-509 to track this issue. We will attempt to reproduce this issue and address it if we can reproduce it. If we can't reproduce it, we'll follow-up with you for more information.

HKMCIAlvin

Okay, thank you very much.

Could you also update the status here if you can reproduce it?

KarSoon

Any update on the status?

jtonra

Problem has been replicated and corrected. The fix will be available in the 4.6 release.

KarSoon

Ok, thank you very much.

KarSoon

Hi Tonra,

Is it possible to provide an early release SDK for us to test this feature? Thanks.

choudhary_mayank

We wont be providing an early access build. The code is being tested and is locked right now. This will be a part of the GA release of the product. As indicated, the bug has been fixed.