Backing store in disk array

Originally we store contents in extended backing store named
"newstore" (not default) physically located in disk array .
Now we would like to attache the disk array onto another box .
And when I add parameter in iw.cfg and active the backing store by enter
"iwstoreadm -a newstore" , it works fine except no matter how we access the backing store by TeamSite UI or file system Y:\newstore , I
saw nothing there but staging and edition with initial .
I mean the branch , workarea and previous contents disappear even the
directory structure is in the disk array without modification .

Any response is appreciated.

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Adam Stoller

Contact Support

--fish
(Interwoven Senior Technical Consultant)

Migrateduser

Just to re-inforce this advice. Any time you have issues with data integrity, it is best to contact tech support. The forums are great for swapping information and knowledge gathering, but are less good for in-depth troubleshooting, which requires 1-1 communication and possibly IWOV engineers to resolve. Note IWOV now has the ability to add additional users to an existing support contract, check out https://support.interwoven.com and look for 'contract info'.

Regards,

lissa