how to check if TFO process in running?

hi, how do i know if the TFO server is running on the Solaris box? and is it possible to just stop/start the TFO service? tks!

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jzhuang

TFO server runs inside iwwebd(apache web server) as an apache module. You can remove its configuration from httpd.conf and restart iwwebd to stop TFO server from servicing clients. To tell if TFO server is running, go to a browser, type the following URL: http://server/iw/services/tfo/1.0
If the response is:
<?xml version="1.0" encoding="UTF-8" ?>
- <SOAP-ENV:Envelope xmlns:xsd9="http://www.w3.org/1999/XMLSchema" xmlns:xsi9="http://www.w3.org/1999/XMLSchema-instance" xmlns Smiley Frustrated

OAP-ENC="http://schemas.xmlsoap.org/soap/encoding/" xmlns Smiley Frustrated

OAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" SOAP-ENV:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/">
- <SOAP-ENV:Body>
- <SOAP-ENV:Fault>
<faultcode>SOAP-ENV Smiley Frustrated

erver</faultcode>
<faultstring>Request header "SOAPAction" is missing!. Please contact your system administrator.</faultstring>
</SOAP-ENV:Fault>
</SOAP-ENV:Body>
</SOAP-ENV:Envelope>
Then TFO server is running.

andrew_yeo

thanks. that helps alot.
now i can verify my TFO installation is running fine. and it's the client-side/network that is having some problems.

do u happen to know how TFO works internally, i mean if i implement it in a "firewalled" environment, what could fail it? Any idea what is the range of ports that it uses to connect clients? tks pal!

jzhuang

TFO should be fire wall friendly except that it sends an ICMP echo request to the server by calling IcmpSendEcho. So you have to make sure ICMP echo is enabled in your fire wall.
Which version of TFO do you have? Check to make sure that after the TFO configurator reports an connection problem, a process called IWServerProxySvc.exe is running from your task manager.

andrew_yeo

if i'm able to do a ping, does it mean that the ICMP request part is okay? else how do i verify?

i'm using TFO552.

jzhuang

It looks like ping sends ICMP echo requests to the remote host. So if you can ping, you should be OK.

If you are using TFO5.5.2, then you might have to the following:
1. Go to your winnt\system32 directory, register atl.dll by:
regsvr32 atl.dll
2. If you can now use TFO configurator to talk to you server then it means you have found the problem and you will have to unstall TFO and reinstall TFO to make sure all components of TFO will function correctly. Otherwise, let me know the error you get from the TFO configurator.

andrew_yeo

the error code is "0x8000401D".
my client's on Win98-2nd ed. ...

jzhuang

You probably want to contact Interwoven tech support at this point. They will advise you on how to enable logging on both server side and client side. That will give us more information on what's happening.