LaunchPad

I am unable to view files. I have the file associations set in the Launch Pad setup. But when I select a file and hit View File, it removes the file selection and doesn't display the file. However I can edit files and files open using the appropriate associations.

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nipper

What happens if you just click on the file name ? Does it bring it up in a browser ? Not that is matters, but what type of file ?

ANdy

Lax

If it is a file that can open in a browser (e.g. an asp file), clicking on the file opens it in the browser. If it is a file that can't open in the browser, the browser window shows this message

Special Document
You have selected a document of type application/msword that cannot be displayed in this browser window. Please download the file or use the SmartContext Editing toolbar to take actions on the document.

Migrateduser

I think this is a known bug that has been fixed with a patch. Look at this KB article:

http://support.interwoven.com/kb/kb_show_article2.asp?ArticleID=49844

sebouh

megamala

I am also having same problem. I went to the above like and it says that Access Denied.

TIA
MM Guptha

Migrateduser

What version of TeamSite (service packs, etc)?

We'll need some more details about exactly what
you are seeing too.

Regards,

Jason Heirtzler
Interwoven Engineering

SriniYA

I am also haing same problem. We are using TeamSite5.5.2 SP2b.

Migrateduser

a12345, you're not giving us much info to work with.. :-)

What is your client side? Win2k or something else?

What exactly are your symptoms? Does the Edit
command from Webdesk work, but new View command
always does nothing? If you try to view this file from another
client PC or another TeamSite user, does it work for them?

LaunchPad can work as a signed Java applet or as a
Windows application.. your admin can configure either
one. You didn't say which you're using but, I'll
assume it's the applet (that's more common).

The first thing I'd check is make sure you've turned off the
java browser plug-in (assume you're using IE, are you?)
and restart the browser.

If that doesn't work, send more details...

Jason Heirtzler
Interwoven Engineering