creating dcr's on new TeamSite server

We're setting up a new TeamSite environment to use for testing. We install releases of our code (dct's, etc) into other environments using batch files to install them into a workarea on the Y:/ drive of the server in question.

On the new server, we've set up the branch structure and installed the dct's into the correct workarea. Both templating.cfg and iw.cfg have been updated.

When we try to create a new dcr, we get a templating error message. "An internal problem was encountered trying to create a requirements object for type assets/page."

Any ideas what is causing this? What I can do to fix this?

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Adam Stoller

What versions of TeamSite / TeamSite Templating are you using (including service pack and patches)?

When you installed the new machine - what order did you install the various products, service packs, and patches?

What platform is the server running on?

--fish
(Interwoven Senior Technical Consultant)

jcopple

According to the TeamSite login page, it's version 5.5.2.1 14136 20021127

I didn't install the new machine, so I'm not sure which order things were installed in.

I believe it's on NT.

The templating error doesn't occur for all the dct's, just most of them (all except 2)

Adam Stoller

Are you using Java Templating or browser-based templating?

I'm really not sure what's happening - perhaps someone else has some ideas.

--fish
(Interwoven Senior Technical Consultant)

jcopple

we're using browser-based templating.

I'm just not sure what is happening or why.

jcopple

I think it might be because an environment variable hasn't been set up.

How would I check that a variable 'iwperl' has been set up & set up correctly?

Adam Stoller

I don't think there is any 'iwperl' environment variable.
I'd suggest you contact Interwoven Support and see if they can assist you.

--fish
(Interwoven Senior Technical Consultant)

jcopple

when we specify an inline callout in our dct's, it's in the form of "<inline command="iwperl e:\iw-home\custom\list.ipl"/>"

where iwperl (variable) is used instead of putting in the path to perl (e:\iw-home\iw-perl\bin\iwperl.exe).

sample.zip

Adam Stoller

<inline command="iwperl e:\iw-home\custom\list.ipl"/>

iwperl in the above is not a variable. It is a program which you are relying to be on the PATH when TeamSite Templating is run (which clearly isn't the case).

Try changing it to:

<inline command="e:/iw-home/iw-perl/bin/iwperl e:/iw-home/custom/list.ipl"/>

--fish
(Interwoven Senior Technical Consultant)