WF just disappeared

Bowker

win2k
TS 5.5.2

I received an Email from a user who says a job is missing and no one can find it (including me). I have checked all the logs I keep as jobs move along and find that it was approved (I log when someone moves a job along in my app). But after the approval - nothing. It just disappeared.

I tried a dummy job and find that if you "remove job" it "just goes away". I can't find any logging that the job was killed or even existed. PLEASE tell me I'm not looking in the right place. It would be rather difficult to explain to my manager that someone can kill a job and there not be a record of that!

Adam Stoller

Remove Job is a deterministic operation.

The only trace of the job having been removed will be an entry in the iwevents.log with the event "WorkflowInactivate". The entry will look something like:

[date] userid role WorkflowInactivate workflow workflow name octal

Where octal will be something like 0xe30. You can then grep through iwevents.log for other entries with that octal value and get results like this:

adm> grep 0xe30 iwevents.log 
[date] userid role WorkflowActivate workflow Author_Assignment 0xe30
[date] userid role TaskGoActive Author_Assignment 0xe30 Author_Work 0xe31
[date] userid role WorkflowInactivate workflow Author_Assignment 0xe30

From the above, I can tell that the task Author_Work was activated and then the job Author_Assignment was removed (inactivated)

Hope that helps.

--fish
(Interwoven Senior Technical Consultant)