nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

TS 6.0 - Fresh Install issues

mconklin

Greetings. I just installed TS 6.0 on a freshly formatted, installed and patched Win2k Server(sp4) machine for testing/development purposes. Everything seems to go ok, no errors, the reboot and post installation goes fine, etc., but I am having problems getting the darn thing to run. I should also preface this by saying that I am pretty new to TS and have only installed TS 5.5 in a class room setting previously.

Anyway, I am seeing the following error in the W2k Application Event log:


The Apache service named iwwebd.exe reported the following error:
>>> [Thu Nov 20 16:25:44 2003] [warn] Loaded DSO modules/mod_fastcgi.dll
uses plain Apache 1.3 API, this module might crash under EAPI!
(please recompile it with -DEAPI) <<< before the error.log file could be opened.
More information may be available in the error.log file.

What I am also seeing is that when I try to log into the CSS/CSP interface I get a couple errors. Via the CSP interface, after a successful login, I simply get a dialog box with a single button containing the word 'Close' within it. When I hit the 'Close' button it reappears immediately. When I logoff the CSP interface and into CSS I get this, much longer error message:


An error occurred validating
com.interwoven.ui.teamsite.ccstd.portal.WorkareasForUserContext
com.interwoven.ui.base.context.ContextValidationException -
Failure in operation

Lastly, when I login to the TSAdmin interface and select the System Information tab I see the following error message:


HTTP Status 503 - Servlet sysinfo is currently unavailable

Now I sure you are thinking that perhaps a service or two has failed to start, but that is not the case here. Everything starts fine, I have a Y:\ drive and the login interfaces come up fine. I also noticed that the install failed to add the IW command-line applications to the system path, so I can not open a CMD window and just type 'iwreset -ui'. I've since added the '/bin' and '/lib' folders to the path manually, but this did not seem to help.

Any help that you can shoot my way would be appreciated. Thanks for your time -

- Mike

Find more posts tagged with

Comments

Gregg Faus

As seen on many other threads, TS 6.0 is not supported on Win2k Service Pack 4. This is likely your issue.

Adam Stoller

Check with Support - I believe there may be an SP5 in "early-release" stage that is supposed to include W2KSP4 support....

Alternatively - downgrade the W2KSP4 to W2KSP3 and go from there (though you may want to completely uninstall the Interwoven products and start over from scratch).

--fish
Senior Consultant, Quotient Inc.
http://www.quotient-inc.com

Trina

I am upgrading from 5.5.2 to 6.0, my system is WIN2YK with SP3 installed. The error I am getting when first logon:

An error occurred validatingcom.interwoven.ui.teamsite.ccstd.portal.WorkareasForUserContextcom.interwoven.ui.base.context.ContextValidationException -Failure in operation

Any ideas? Thanks.

exceptionImage.bmp

Migrateduser

We just tried upgrading 5.5.2 to 6.0, we are also getting the following error in the event log.

The Apache service named iwwebd.exe reported the following error Smiley Embarassed

>> [Thu Nov 20 16:25:44 2003] [warn] Loaded DSO modules/mod_fastcgi.dlluses plain Apache 1.3 API, this module might crash under EAPI!(please recompile it with -DEAPI) <<< before the error.log file could be opened.More information may be available in the error.log file.

Anyone else have this error and were able to solve it.

We are also unable to import files. We get the following error during the next part of our import.

Error importing file TADAXP2.cfg to TeamSite server: Error receiving file transfer result from 'http://nt16/iw-bin/iwfileupdownload.cgi': java.io.IOException - Server returned HTTP response code: 500 for URL: http://nt16/iw-bin/iwfileupdownload.cgi
Local Path: C:\SYBASE\TADAXP2.cfg
TeamSite Path: //nt16/default/main/PartnerpageDev/WORKAREA/Sales/templatedata/toolsDev/ChrisTest/data/TADAXP2.cfg

Any help would be appreciated.

Thanks

Migrateduser

To fix this problem I uninstalled TS 6 and then TS 5.5.2 and it's service packs, removed registry entries and IIS virtual mappings and then re-installed TS 6 from scratch instead of upgrading 5.5.2. It is now working fine.

If anyone else runs into problems during an upgrade I would suggest doing what I did, (keep backups of your backing store and customizations).

Migrateduser

Mike,

Your problem may be that your machine is running Win 2000 SP4, which is not a supported config for TS 6.0.

We have addressed this issue and support it for TS 5.5.2 SP5. We will be adding support for this configuration in TS 6.1 which releases in March. Until then TS 6.0 only supports Windows 2000 SP3.

Thanks,
David Yun

Sr. Product Manager, TeamSIte
dyun@interwoven.com

Migrateduser

Nope, I found out about the incompatibilies with Service Pack 3 and 4 and never applied them to our Windows 2000 server.

The upgrade just didn't work. Re-installing did.