nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

New Data Record window hangs

msuzuki

I just installed TS 5.5.2.. and when I go to file then new data record - the popup only displays the following in it's title bar:

/iw/webdesk/templating/TmplChooserServlet?iw_ch

with a totally blank screen... And just hangs....

templating.cfg is correctly formatted and tested on another env.

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Comments

sunil_j

Kindly specify the complete TeamSite Environment, Service Packs, Operating Systems...

Also check servlet logs files on TeamSite Server.

Regards
Sunil

Technical Consultant
Sydney (Australia)

alexgray

Running on Win server 2K, SP 3 - TS 5.5.2 (SP 2) - IIS:

servlet.log says: 2003-12-09 11:51:15 - path="/iw/webdesk" :TmplChooserServlet: init

servletd_err.log attached

thanks,
Alex

PS. I originally posted as msuzuki

Edited by alexgray on 12/08/03 09:24 PM (server time).

alexgray

File attachments not working? Here is an excerpt from servletd_err.log.... Sorry!!

2003-12-09 04:21:52 - ContextManager: Adding context Ctx( /iw/webdesk )
2003-12-09 04:21:52 - ContextManager: Adding context Ctx( /iw/tsadmin )
2003-12-09 04:21:52 - ContextManager: Adding context Ctx( /iw/eventsubsystem )
Starting in-process OpenAPI server.
Started RMI registry with reduced signal handling.
Exception: null
java.lang.reflect.InvocationTargetException: java.lang.NoSuchFieldError: predVersion
at com.interwoven.api.filesys.IWFileSysServiceRemoterImpl.initJNI(Native Method)
at com.interwoven.api.filesys.IWFileSysServiceRemoterImpl.<init>(IWFileSysServiceRemoterImpl.java:63)
at java.lang.reflect.Constructor.newInstance(Native Method)
at com.interwoven.api.service.IWServiceServer.startService(IWServiceServer.java:387)
at com.interwoven.api.service.IWServiceServer.startServiceList(IWServiceServer.java:315)
at com.interwoven.api.service.IWServiceServer.server(IWServiceServer.java:140)
at com.interwoven.teamsite.auth.TicketAuthenticator.startOpenAPIServer(TicketAuthenticator.java:95)
at com.interwoven.teamsite.auth.TicketAuthenticator.loadOpenAPISession(TicketAuthenticator.java:52)
at com.interwoven.framework.auth.openapi.OpenAPIAuthenticator.<init>(OpenAPIAuthenticator.java:57)
at com.interwoven.teamsite.auth.TicketAuthenticator.<init>(TicketAuthenticator.java:39)
at java.lang.reflect.Constructor.newInstance(Native Method)
at com.interwoven.framework.auth.openapi.OpenAPIAuthenticatorBuilder.instantiateAuthenticator(OpenAPIAuthenticatorBuilder.java:62)
at com.interwoven.framework.auth.openapi.OpenAPIAuthenticatorBuilder.load(OpenAPIAuthenticatorBuilder.java:43)
at com.interwoven.framework.auth.BaseServlet$1.onStartup(BaseServlet.java:105)
at com.interwoven.framework.base.Application$1.fireEvent(Application.java:123)
at com.interwoven.framework.base.Application.addApplicationListener(Application.java:361)
at com.interwoven.framework.auth.BaseServlet.init(BaseServlet.java:39)
at com.interwoven.framework.auth.LoginServlet.init(LoginServlet.java:73)
at javax.servlet.GenericServlet.init(GenericServlet.java:258)
at org.apache.tomcat.core.ServletWrapper.doInit(ServletWrapper.java:317)
at org.apache.tomcat.core.Handler.init(Handler.java:215)
at org.apache.tomcat.core.ServletWrapper.init(ServletWrapper.java:296)
at org.apache.tomcat.context.LoadOnStartupInterceptor.contextInit(LoadOnStartupInterceptor.java:130)
at org.apache.tomcat.core.ContextManager.initContext(ContextManager.java:491)
at org.apache.tomcat.core.ContextManager.init(ContextManager.java:453)
at org.apache.tomcat.startup.Tomcat.execute(Tomcat.java:195)
at org.apache.tomcat.startup.Tomcat.main(Tomcat.java:235)
OpenAPI server startup failed. Trying OpenAPI server on localhost:1099
2003-12-09 04:22:14 - PoolTcpConnector: Starting HttpConnectionHandler on 8080
2003-12-09 04:22:14 - PoolTcpConnector: Starting Ajp12ConnectionHandler on 8007
Retrying OpenAPI call IWService.locate(rmi://localhost:1099/IWFileSysService) <repeat ad nauseum />

hisuri23

I doubt this issue may be you have Browser templates and you are opening them using the Java templating UI(or may be the other way) . Try it by changing the templating UI

View > Templating UI

Hope that helps!

alexgray

It turned out to be the Templating 5.5.2. Service Pack 5. It had not installed properly (some files were locked and the installer failed)...