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Editor's Approval
kmm
Hi all!
I'm having some problem in the workflow of our teamsite. In the server our administrators created different users for us. As a editor i am able to create the job and send it to the author.
Author created the content and send that to editor. But Editor getting the task sent by author but he's not getting any option to approve/reject that task. In the case of Master/Administrator its working fine.
Can anyone help regarding this.
thanx and regds in advance
Murali.k
Team Interwoven
yash technologies
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Comments
Adam Stoller
You will need to post the WFT and/or perhaps the generated, instantiated job description file (preferably as *attachments*) in order for anyone to begin to help you with this.
Also include information about TS version and platform/OS data.
--fish
Senior Consultant, Quotient Inc.
http://www.quotient-inc.com
kmm
Here i am attaching the workflow templates that we have. Please check.
Adam Stoller
The wft you posted is pretty simplistic.
The individual who will be credited with owning/creating the workflow is the workarea's owner - which may or may not be the person who actually initiated the job via the Submit button (I'm assuming this is being initiated via Submit and not New Job)
The wft has 4 tasks:
"
Approver
": owned by the workarea owner, with two transition options: "
Approve
" (=> "
Submit
"), and "
Reject
" (=> "
AuthorWork
")
"
AuthorWork
" is owned by the user who actually initiated the workflow (the user who pressed the Submit button) and only transitions back to
Approver
"
Submit
" a submittask which transitions to "
End
"
As a editor i am able to create the job and send it to the author.
Author created the content and send that to editor. But Editor getting the task sent by author but he's not getting any option to approve/reject that task. In the case of Master/Administrator its working fine.
I'm not sure what you mean by this. The Editor should not be
creating
the job (literally), the Author should by clicking on the Submit button. The Editor is presumably the workarea owner, and so they should be the first person to review the work that was submitted and then have the option to
Approve
for submission or
Reject
the work back to the Author. Depending on what user interface you're using (WebDesk, WebDeskPro, TS6:CCS, TS6:CCP) you'll probably see different options for transitioning the workflow. In WebDeskPro you (as Editor) should see the options for
Approve
and
Reject
in the Task Options menu. In WebDesk I think you see a link that says "
Done
" which then brings up a dialog box from which you can choose either
Approve
or
Reject
- I'm not sure about the TS6 UI's as I haven't played around with it enough.
Can you provide a bit more context with regard to:
TeamSite version and platform
Workarea owner (and they're respective "role")
Who / what "role" is actually initiating the workflow
How are they initiating the workflow
What UI is the Editor using
There's probably more to ask, but the above will significantly help to provide the context in which you are apparently experiencing problems (or confusion).
--fish
Senior Consultant, Quotient Inc.
http://www.quotient-inc.com
pdfPassword.JPG
kmm
Hi!
Sorry for late reply, as i am out of station. Exactly your right regarding the editor's approval. Its related to version that we are using. we are using teamsite 5.0. Anyway its resolved.
Right now i am trying to create different workflows.
Thanks Much.
