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Permission error while opening a DCR or new DCR
Kallattil
We have a permission error that we get in one of the branches. This is Teamsite 552 on WIndows 2000 with all latest patches and SPs. When a few users who seem to have all kinds of permissions as per Windows Security and TS file properties, they don't get to open a DCR for viewing of editing. They get an error message:
<PRE>
Error: 500
Location: /iw/webdesk/templating/DatacaptureServlet
Internal Servlet Error:
com.interwoven.api.access.IWPolicedMixin$OpDeniedException: Operation "read" is not permitted.
at com.interwoven.api.filesys.IWSimpleFileRemoterImpl.open(Native Method)
at com.interwoven.api.filesys.IWSimpleFile.open(IWSimpleFile.java:106)
at com.interwoven.api.filesys.IWSimpleFile.open(IWSimpleFile.java:121)
at com.interwoven.api.filesys.IWFileInputStream.(IWFileInputStream.java:49)
at com.interwoven.sharedutils100.filesys.FileBean.getInputStream(FileBean.java:327)
at com.interwoven.templating.DCTUtils.readDCT(DCTUtils.java:118)
at com.interwoven.templating.DatacaptureServlet.doOpenDCR(DatacaptureServlet.java:1100)
at com.interwoven.templating.DatacaptureServlet.doGet(DatacaptureServlet.java:128)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:740)
at com.interwoven.framework.base.FrameworkServlet.service(FrameworkServlet.java:66)
at com.interwoven.framework.auth.AuthServlet.service(AuthServlet.java:96)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at org.apache.tomcat.core.ServletWrapper.doService(ServletWrapper.java:405)
at org.apache.tomcat.core.Handler.service(Handler.java:287)
at org.apache.tomcat.core.ServletWrapper.service(ServletWrapper.java:372)
at org.apache.tomcat.core.ContextManager.internalService(ContextManager.java:797)
at org.apache.tomcat.core.ContextManager.service(ContextManager.java:743)
at org.apache.tomcat.service.http.HttpConnectionHandler.processConnection(HttpConnectionHandler.java:213)
at org.apache.tomcat.service.TcpWorkerThread.runIt(PoolTcpEndpoint.java:423)
at org.apache.tomcat.util.ThreadPool$ControlRunnable.run(ThreadPool.java:501)
at java.lang.Thread.run(Thread.java:484)
</PRE>
Has any one see this before?
Thanks,
Vijayan
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Comments
AKB
Hi,
Have you check the permissions of the DCR at NT level..That is the first step to start...
Kallattil
This is resolved now. What I found is, when we change work area permissions or propagate permissions to sub folders and files under teh work area, for some reason , the servlet engine (internally uses Open API I think) fails to get the updated permissions. We just restarted the servlet engine service and everything went fine..
I do not know if this is a known issue that every one is facing.
-Vijayan
ProfessorX
Yes we did have the same problem today Vijayan...restarted and worked fine.
Thanks for the post
similiar article may help
https://support.interwoven.com/kb/kb_show_article2.asp?ArticleID=50099
Thanks in advance!
WIN2K TS/TST 5.5.2 sp5; OD 5.6.0.1; DD 5.5.2
The Professor-
nipper
>Yes we did have the same problem today Vijayan...restarted and worked fine.
Must have been on Microsoft.