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iwtmplpreview.cgi spinning away

System

iwserver: 5.5.2 Build 17976 Interwoven 20030323 on Solaris.

In some cases when the system becomes unusable an IWHOME/httpd/iw-bin/iwtmplpreview.cgi process is found consuming 60% or more CPU. There do not seem to be any child processes (such as iwperl) so I don't think the problem is with a presentation template - in fact I don't even think iwpt_compile is being called.

Has anyone seen this type of behaviour and is there any solution?

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Comments

Lax

Did you find out why this was happening?

Migrateduser

> > In some cases when the system becomes unusable
> > an IWHOME/httpd/iw-bin/iwtmplpreview.cgi process
> > is found consuming 60% or more CPU. There do not
> > seem to be any child processes (such as iwperl) so
> > I don't think the problem is with a presentation
> > template - in fact I don't even think iwpt_compile is
> > being called.

> Did you find out why this was happening?

Sorry.

mike_jaixen

I've encountered the same thing occasionally. I've never figured out why it happens, but when I talk to the user who submitted the preview, they say something didn't work, so they closed their preview window and tried again, and it worked. But the original request just kept on spinning on the server for hours and sometimes days. I just kill the process to free up the CPU cycles.