Web Client Permission Error

I get the following error when clicking 'Task Permissions' under 'Tools' from the main page OR when clicking 'Metadata' under 'Permissions' from the 'Metadata Manger' page OR when clicking 'Permissions' from the 'Association Manger' page. The errors appear to be specific to the IIS server because the regular clients appear to work just fine.

>The page cannot be displayed
>There is a problem with the page you are trying to reach and it cannot be displayed.
>
>--------------------------------------------------------------------------------
>
>Please try the following:
>
>Click the Refresh button, or try again later.
>
>Open the comet.dominionnet.com home page, and then look for links to the information you want.
>HTTP 500.100 - Internal Server Error - ASP error
>Internet Information Services
>
>--------------------------------------------------------------------------------
>
>Technical Information (for support personnel)
>
>Error Type:
>MBPScriptModel.MBSession (0x8004040B)
>The operation failed. Check the log output for details
>/mediabin/include/Domains-Display.asp, line 23
>
>
>Browser Type:
>Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0; .NET CLR 1.1.4322)
>
>Page:
>GET /mediabin/Permissions.asp
>
>Time:
>Monday, August 16, 2004, 2:16:53 PM
>
>
>More information:
>Microsoft Support

The IIS log entries read:
2004-08-16 17:40:21 555.555.555.555 - 555.555.555.555 80 GET /mediabin/Permissions.asp secType=TASK&id=1&validate=GEYJEYGLDD&repoid={C892F7A5-27A7-438F-A5DE-90468BA8CAB0}|23|8004040b|The_operation_failed.__Check_the_log_output_for_details 500 Mozilla/4.0+(compatible;+MSIE+5.5;+Windows+NT+5.0;+.NET+CLR+1.1.4322)

The MB log entries read:
8/16/04 13:40:21 ERROR: ConnId:5 Request:GetTrustedDomainsRequest Reason:Unable to access user domain information. Reason = A specified logon session does not exist. It may already have been terminated.

Any suggestions as to cause, workaround or solution would be helpful.

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Comments

lyman

That error comes from the MediaBin Server. You need to examine the credentials under which the MediaBin service is running. If you contact support, they should be able to step you through diagnostics to work out what exactly needs fixing in your environment settings.

As a rule, any error found in MBP.log indicates a server issue.

Cheers,

Lyman Hurd
MediaBin Server Team