6.1 WebDeskPro NOT identical to 5.5.2 version

Bill Klish

Not sure if anyone else has experienced this but we are in the process of planning for a TeamSite 6.1 upgrade and were counting on keeping all existing users on WebDeskPro until they can schedule training on 6.1, and have new users use 6.1.

In some informal testing, as noted in some of my other posts, things really aren't identical.

For instance, the New Data Record menu choice has been replaced by New Form Entry. This causes the 6.1 templating window to come up, not the familiar 5.5.2 interface everyone is accustomed to. Also, the templating window is now controlled by the wizard driven actions used in CC Std. Is the 5.5.2 Templating Interface no longer provided?

Similarly, the Metadata Capture window that appears is not the familiar 5.5.2 version, but the 6.1 Tagger GUI is loaded.

This is going to cause confusion for our existing user community.

Has anyone else experienced this or know a way around this?

Test Server = Windows 2003, TeamSite 6.1 SP1

Adam Stoller

Nope - they're not identical because the underlying system changed.
You only have access to the 6.x Forms Entry interface - there is no more pre-6 TeamSite Templating interface.
You only have access to the Tagger GUI - the old OOTB metadata capture UI is no longer there (as far as I know).
Basically, the WDP interface is there for *familiar* but not *identical* UI - to move towards the transition.... (I won't claim whether this is a good or bad thing, well thought out or not thought out - just that it's what's there for better or worse)

--fish
Senior Consultant, Quotient Inc.
http://www.quotient-inc.com