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Cannot view DCRs

mike_s

Has anyone recently installed SP2 on Windows XP (Pro)? If so can you still view DCRs that contain visualformat fields? I installed the service pack yesterday and today I can only edit DCRs if they contain vis format fields. If I try and view them I get page errors.

The last error is 'eWebEditPro.parameters[...].length' is null or not an object.
The error previous to that is 'Permission Denied' on URL for UserscriptServlet.

Any ideas anyone?

Following on...

I found that clicking on my Google plug-in bar to disallow and then allow popups results in the page displaying correctly so I decided to uninstall the Google toolbar. The page still didn't load correctly but I then discovered that clicking refresh will load the page without error, irrespective of whether IE pop-up blocking is turned on or off. So, I still have the problem but the workaround is not too bad (clicking refresh).

Would still like to get this resolved though as at some point the business users will probably start using XP (currently they'll all on NT/2000) and they may not be so forgiving.

Edited by mike_s on 08/27/04 03:13 AM (server time).

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Comments

Adam Stoller

SP2? Are you talking about TeamSite 5.5.2 or some other version?

I recall in the past that VisualAnnotate had problems with the Google toolbar, but I don't recall issues with VisualFormat - it sounds more like a JVM issue in the browser - are you using the Sun JVM or Microsoft's JVM in your browser? I don't remember which, but I think it's the latter which is supported and the former may cause some issues with some parts of the UI.

--fish
Senior Consultant, Quotient Inc.
http://www.quotient-inc.com

mike_s

Sorry, I wasn't very clear. We are running 5.5.2 on solaris with the latest Interwoven service packs applied.

I have just applied SP2 for windows XP pro on my laptop and it's this that I believe has caused the problem.

Adam Stoller

I didn't know that XP was officially supported for TS 5.5.2 - perhaps that came in one of the later SPs? (I never went beyond SP2 when dealing with Windows).

Regardless, it's almost a guarantee that XP SP2 is *not* supported (heck, even MS is having troubles supporting it from what I hear ;-)

--fish
Senior Consultant, Quotient Inc.
http://www.quotient-inc.com

mike_s

Thanks for the reply.

I hadn't considered that Windows XP would not be a supported client with TeamSite version 5.5.2.

Michael

Hi

Check out the compatibility matrix on the support site.

https://support.interwoven.com/resources/products/compatibility/teamsite5.asp

Looks like there is some support for XP, but not for SP2 (yet).

Cheers
Michael

Adam Stoller

I believe XP is a supported *client* (not *server*) - but I'm less sure about XP SP2 - being microsoft, there's no telling what the SP might do in the name of security that might prevent things from working.

--fish
Senior Consultant, Quotient Inc.
http://www.quotient-inc.com