nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Get owner of a grouptask?

bagman

Using: Solaris 5.5.2 SP3

I have a WF where Marketing enters a request and it routes to a IT user who assigns the task to a developer

The "IT user" is a grouptask. Once "taken", they can "assign" or "reject" the request. I'm thinking the "assign" kicks off a cgitask which pulls up the list of developers that can process that request.

Who should own the cgitask? I'm thinking it's whoever took the grouptask, but I don't know who that is. Maybe I'm missing something, but I don't see a CLT to get the owner of a task.

Or am I even taking the right approach to this?

Any help would be appreciated.

Find more posts tagged with

Comments

Johnny

This is pretty common.

Do a search for "change owner"

You basically want an external task to than runs after the group task but before the task at hand to change the owner to the user who took the group task (yes there is a CLT for this)

follow this link for more info.

John Cuiuli

Adam Stoller

Note: When using an externaltask between a grouptask and a cgitask - the cgitask will NOT run 'immediately' (regardless of whether or not you set the immediate='t' attribute) - so your IT users will need to be trained to look at their To Do List and then to use Start Task to initiate the cgitask script.

--fish
Senior Consultant, Quotient Inc.
http://www.quotient-inc.com

bagman

Thanks alot! It took me some time to piece some things together, but this got me over the hump.

Mark

bagman

Thanks for the head's up. I had experienced that with another workflow and never found time to investigate it.