Cannot open docket file?

Has anyone ever seen this on Win2k3 TS 6.1.0 SP1?

C:\iw-home\install>c:\iw-home\iw-perl\bin\iwperl install_webapps.ipl -f -i
Stopping Interwoven UI services... done.
Removing webapp content_center... Warning: failed to remove the following files:

C:\iw-home/httpd/webapps/content_center: Directory not empty done.
Installing [ base.tk.war teamsite.tk.war vpreview.tk.war formspub.tk.war ccstd.tk.war ccpro.tk.war vannotate.tk.war metadata.tk.war customer.tk.war ] as webapp content_center... Exception in thread "main" com.interwoven.webapp.FileNotDeleteableException: content_center\WEB-INF\conf\ccpro
at com.interwoven.webapp.WebappMunger.recursiveDelete(WebappMunger.java:158)
at com.interwoven.webapp.WebappMunger.recursiveDelete(WebappMunger.java:154)
at com.interwoven.webapp.WebappMunger.recursiveDelete(WebappMunger.java:154)
at com.interwoven.webapp.WebappMunger.recursiveDelete(WebappMunger.java:154)
at com.interwoven.webapp.WebappMunger.munge(WebappMunger.java:116)
at com.interwoven.webapp.WebappMunger.main(WebappMunger.java:206)
Cannot open docket file: C:\iw-home/httpd/webapps/content_center/META-INF/base.docket.xml at C:\iw-home\iw-perl\vendor\lib/TeamSite/Docket.pm line 160.

I looked at the module and I'm wondering why the script is trying to open something that's not there. Just recently installed SP1, by the way so I have to assume the files that should be there are there (naive of me?)

Dave

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Johnny

I thought that install_webapps was not to be used directly with 6.1 ..?

I remember reading that all we should play with is iwhome/bin/make_toolkit.

But I doubt that is the actual problem.

"main" com.interwoven.webapp.FileNotDeleteableException: content_center\WEB-INF\conf\ccpro
at com.interwoven.webapp.WebappMunger.recursiveDelete(WebappMunger.java:158)
at com.interwoven.webapp.WebappMunger.recursiveDelete(WebappMunger.java:154)
at com.interwoven.webapp.WebappMunger.recursiveDelete(WebappMunger.java:154)
at com.interwoven.webapp.WebappMunger.recursiveDelete(WebappMunger.java:154)
at com.interwoven.webapp.WebappMunger.munge(WebappMunger.java:116)
at com.interwoven.webapp.WebappMunger.main(WebappMunger.java:206)

that looks like something you need to look at first as its happening before your docket error. something before the docket routine probably needs to set something up and is failing.

FileNotDeleteableException looks as if something is missing, or if it is a permission problem.. --> content_center\WEB-INF\conf\ccpro

maybe it couldn't delete it because windows failed to release some resource/locks when it stopped tomcat.

I know its an obvious question, but does this happen everytime?.. have you rebooted and tried again?..

Im just pulling stuff out of the sky here

John Cuiuli

Migrateduser

John,

I appreciate it. The strange thing is this -- the WEB-INF directory that it wants to find is not actually there. This seems very bizarre to me since this aspect of our TeamSite instance is completely vanilla.

Could something else be passing that path as an argument, thereby causing the script to look there?

I've tried rebooting, etc., but to no avail. I'm also attempting this stuff as "Administrator".

Dave

Gregg Faus

There was just a support article released describing that same problem. View it here.

If you don't have access to support, it basically says that a file handle may still be present which prevents the web apps from deleting the application directory.

Also a bad toolkits.xml file may be the cause. So delete or rename that, remove the content_center web app directory, delete the work directory (iw-home/servletd/work/Standalone/localhost/iw-cc) and reinstall.

Migrateduser

Great, I see that article -- thank you. It's likely one of those items that is causing the problem. I will try to fix it later today and reply with another post.

Thanks again,

Dave

Migrateduser

Thanks again, that seemed to have worked out. That is, I'm not seeing that specific problem anymore but now I'm experiencing other strange behavior, click here.

Dave