Caught exception in runIt(). Details: REQUEST_DENIED

Check OD and CSF through the GUI.

Something like

http://teamsite:11111/iw/services/cd/1.1/opendeployservice

and

http://teamsite:12973/iw/services/csf/1.1/accessservice

The OD port is specified in the od config file.

You should see XML data

Migrateduser

I just figured it out.

E:\Interwoven\TeamSite\iw-perl\bin>E:\Interwoven\OpenDeployNG\bin\iwodcmd start atta
chments.xml -k repositoryPath=Sales_Info -k srcarea=y:\default\main\test\
WORKAREA\test-k filelist=e:\interwoven\teamsite\custom\deployments \83118.txt -
k clientname=WS14 -V verbose -session

I changed it to use iwodcmd instead of iwstart since I noticed that iwstart is depricated and also added -session, which according to the documentation "is used to pass session string to OD Server. This will be used by OD server for authentication".

Pummy

Hi,

I have simillar issue.

The background is I am calling Opendeploy through some custom scripts on Preview of DCR. On Preview i call call server to deploy the specific DCR and return the result.

When the IW UI is calling this script i get the simillar error.

Any Lead ?

2012/04/06 04:46:23 INFO> preview_deployment.ipl:328 main:: - CMD is /apps/iw-home/OpenDeployNG/bin/iwodstart dentalcare/stage_dentalcare/od_stage_assets_dbloader -k area="/iwmnt/default/main/DentalCare/DentalCare.co.uk/WORKAREA/en_GB/" -k dbarea="/default/main/DentalCare" -k filelist="/apps/iw-home/TeamSite/local/logs/dentalcare/preview_deployment/previewFilelist.txt" -k dataDeployfilelist="/apps/iw-home/TeamSite/local/logs/dentalcare/preview_deployment/previewFilelist_DD.txt" -k useDatabaseRef="dentalcare_UK_stage" -k ddmapconfig="PatientEducationDoc.xml" -k host="s233690dc2sl108.ushrnd2.savvis.net" -k targetArea="d:/inetpub/wwwroot/www.dentalcare.co.uk/wwwroot/www" -k taskid="209172659" -inst 209172659 -session root

2012/04/06 04:46:23 INFO> preview_deployment.ipl:342 main:: - Results OD :

Locating OpenDeploy service.

OpenDeploy server host: localhost, RMI registry port: 9173

Got OpenDeploy service

***ERROR - Caught exception in runIt(). Details: REQUEST_DENIED

Please check that the OpenDeploy server is running.

Hi,

I have simillar issue.

The background is I am calling Opendeploy through some custom scripts on Preview of DCR. On Preview i call call server to deploy the specific DCR and return the result.

When the IW UI is calling this script i get the simillar error.

Any Lead ?

2012/04/06 04:46:23 INFO> preview_deployment.ipl:328 main:: - CMD is /apps/iw-home/OpenDeployNG/bin/iwodstart dentalcare/stage_dentalcare/od_stage_assets_dbloader ....

Try changing that to iwodcmd start instead of iwodstart - it shouldn't make any difference but it might, as it is possible that iwodstart is failing to initiate a new JVM, whereas iwodcmd uses the existing OpenDeploy JVM.

Also verify that the server is running in a healthy state (try running: iwodcmd start test)

techSan

In my case I was using 'iwodstart' it was working on command line but not through the workflow, once I changed to 'iwodcmd start' it all started working fine from the workflow. Thanks taalgaard and ghoti for your suggestions... saved me a lot of time I would have spent in investigation.

retesh

Try changing that to iwodcmd start instead of iwodstart - it shouldn't make any difference but it might, as it is possible that iwodstart is failing to initiate a new JVM, whereas iwodcmd uses the existing OpenDeploy JVM.

Also verify that the server is running in a healthy state (try running: iwodcmd start test)

Hi,

Am facing this error message on a new installation. This error message comes even if I execute iwodcmd start or iwodstart.


C:\Users\msradmin>D:\Interwoven\OpenDeployNG\bin\iwodcmd start test

 Locating OpenDeploy service.
 Got OpenDeploy service
        ***ERROR - Caught exception in runIt(). Details: REQUEST_DENIED
        Please check that the OpenDeploy server is running.

Please suggest guys.

Thanks,
Retesh

OpenDeploy 7.2.1.0.0 Build 11
TeamSite 7.2.1 on Windows 2008 SE 64bit R2

is opendeploy even running ?

run

iwodserverstatus

I'd suggest un-installing, re-downloading the installer, and re-installing.
It sounds like something is corrupted on your system.

retesh

is opendeploy even running ?

run

iwodserverstatus

Hi Nipper,
The service pannel show od services as started


C:\Users\msradmin>D:\Interwoven\OpenDeployNG\bin\iwodserverstatus
    OpenDeploy server host: localhost, RMI registry port: 9173
IWDeploySelectParm caught an exception.
REQUEST_DENIED

If iwodserverstatus did not return anything, then it either crashed or has a problem with the install.

Boy, if there was a concept of a log file that a program would log errors and give an indication why something failed, that would be really cool. If only.........

mart2001

Are you sure you are running this OpenDeploy base server?

You'll get those errors if you are running it on OpenDeploy receiver.

Hi Nipper,
The service pannel show od services as started


C:\Users\msradmin>D:\Interwoven\OpenDeployNG\bin\iwodserverstatus
    OpenDeploy server host: localhost, RMI registry port: 9173
IWDeploySelectParm caught an exception.
REQUEST_DENIED

REQUEST_DENIED is usually and indication of authentication - i.e. the user who is attempting to run the deployment is not authorized to run that (or perhaps any) deployments.

Try running ODHOME/bin/iwodauthorize -r list od-admin and ODHOME/bin/iwodauthorize -r list od-user and make sure that your userid (or the userid you're currently logged in with) shows up in that list - with the proper domain prefix (since you're on Windows)

retesh

The logs did suggested that the user from which I am executing od cmd does not have od-admin role. So I have checked by using command iwodauthorize -r with option list and add but both gave following error on command line:

***ERROR - Caught exception in IWDeployCLTMain.runIt(). Details: REQUEST_DENIED
Please check that the OpenDeploy server is running.

Looks like I would need to request uninstall/install of the Od base.

When I checked Deploy.cfg I can see the below line uncommented. Can this create problem?
Deploy.bootStrapUserName: ${DOMAIN\\USER}

Thanks all for useful suggestions.

Regards,
Retesh

Yes that is a problem, you have no authorized OD users.

reinstall is a good plan

REQUEST_DENIED is usually and indication of authentication - i.e. the user who is attempting to run the deployment is not authorized to run that (or perhaps any) deployments.

Try running ODHOME/bin/iwodauthorize -r list od-admin and ODHOME/bin/iwodauthorize -r list od-user and make sure that your userid (or the userid you're currently logged in with) shows up in that list - with the proper domain prefix (since you're on Windows)

Hi Ghoti

How do I add/make users admin?

Thanks

using iwodauthorize

using iwodauthorize

I need to add myself but cannot run iwodauthorize. Is there any config file that I can update? Thanks

I need to add myself but cannot run iwodauthorize. Is there any config file that I can update? Thanks

not if you do not have permission

Find someone with root/admin access

not if you do not have permission

Find someone with root/admin access

I am admin on the TeamSite server which has iw-od folder so I can update files. It's just that the person who was admin for OD before is no longer available and no one else is admin so was hoping I can update a config file and gain admin access to OD.

Migrateduser

I am admin on the TeamSite server which has iw-od folder so I can update files. It's just that the person who was admin for OD before is no longer available and no one else is admin so was hoping I can update a config file and gain admin access to OD.

What part of "Find someone with root access" is not clear?

I am admin on the TeamSite server which has iw-od folder so I can update files. It's just that the person who was admin for OD before is no longer available and no one else is admin so was hoping I can update a config file and gain admin access to OD.

If you have TS Master access, go through the Administration UI or Actions > Manage Users and make sure that for Deployment permissions the user (you) are set to be able to run all deployments.

jagadesh

If you have TS Master access, go through the Administration UI or Actions > Manage Users and make sure that for Deployment permissions the user (you) are set to be able to run all deployments.

This will applicable only Teamsite 7.x version admin UI for Allowing user to run all the deployments